Joshua Jarrell
Dexter,MO
Summary
Operations and maintenance leader with experience in business management, staff development, and vendor coordination. Proven track record in budget control, problem solving, and scheduling complex service work within standards. Skilled in carpentry and interior build-outs, including framing, finishing, drywall, and flooring.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Call That Guy, LLC
Dexter, Missouri
05.2020 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Managed customer service calls for residential clients at Call That Guy LLC, ensuring timely resolutions to enhance client satisfaction.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Built long-term relationships with customers through exceptional service, effective communication, and prompt issue resolution.
- Resolved service issues and adjusted schedules for Call That Guy, LLC.
- Communicated work scope and updates with customers and subcontractors.
- Scheduled estimates, appointments, and follow-up visits for Call That Guy LLC.
- Recorded invoices, payments, and job records for Call That Guy LLC.
- Coordinated materials for service jobs to ensure timely completion., tools, and vendor orders for service jobs.
Maintenance Director
Golden Living Nursing Home
Dexter, MO
05.2014 - 07.2021
- Directed maintenance operations for Golden Living Nursing Home and resident care areas.
- Scheduled preventative maintenance on HVAC, plumbing, electrical, and life safety systems.
- Inspected nursing home equipment, rooms, and grounds for safety and repair needs.
- Coordinated repairs with vendors, contractors, and facility staff to ensure timely resolution of maintenance issues.
- Trained maintenance staff on safety procedures, tools, and daily work assignments.
- Maintained compliance with nursing home regulations, fire codes, and sanitation standards.
- Responded to emergency maintenance requests in resident rooms and common areas.
- Managed supplies, inventory, and upkeep records to maintain operational efficiency for Golden Living facilities.
- Developed and implemented preventive maintenance programs for all equipment.
- Oversaw team of employees, tracked daily progress, and organized project planning.
- Managed safety and fire protection planning, preparation, and employee drills.
- Maintained accurate records of all maintenance activities including costs and labor hours used.
- Analyzed existing systems to identify potential improvements for enhanced productivity and reduced operating costs.
- Monitored budgets related to the upkeep and repair of facilities and equipment.
- Scheduled and coordinated maintenance activities with other departments.
- Determined strengths and weaknesses of team members and assigned tasks according to skill level.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Managed entire team of maintenance and housekeeping employees including scheduling, time off requests, employee performance reviews.
- Managed maintenance and housekeeping teams to maintain high standards of service.
- Maintained budgets for maintenance and housekeeping departments
Education
Missouri Class A Peace Officer - Criminal Justice
Missouri Sheriff's Association
Jefferson City04-2006
High School Diploma -
Dexter High School
Dexter, MO05-2000
Skills
- Construction project management
- Budget management and oversight
- Maintenance planning strategies
- Vendor coordination and relations
- Facility inspections and assessments
- Project bidding processes
- Invoice management and documentation
- Inventory control and management
- Work scheduling
- Schedule management expertise
- Cost management strategies
- Business operations management
- Staff supervision and development
- Staff training programs
- Human resources management
- Team leadership and collaboration
- Customer communication skills
- Client management strategies
- Conflict resolution techniques
- Attention to detail in tasks
- Problem solving abilities
- Documentation practices
- Strong work ethic and professionalism
- Finish Construction
- Construction management
- Project Bids
Timeline
Owner/Operator
Call That Guy, LLC
05.2020 - Current
Maintenance Director
Golden Living Nursing Home
05.2014 - 07.2021
Missouri Class A Peace Officer - Criminal Justice
Missouri Sheriff's Association
High School Diploma -
Dexter High School