Joshua Jaster
Team Trainer/Manager In Training
Aurora,Colorado
Summary
Successful Team Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Supportive Team Trainer with detailed knowledge of industry practices and skill to provide long-term success for companies. Known for goal-oriented mindset and Customer Service Expertise.
Overview
2
2
years of professional experience
Work History
Team Trainer/Manager in Training
Wendy's
07.2021 - 11.2023
- Developed and executed performance management programs to increase employee engagement and productivity.
- Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
- Liaised with other departments to coordinate training activities and resolve any issues or concerns.
- Oversaw the design of engaging e-learning courses for remote staff members, ensuring they received equal opportunities for professional growth.
- Mentored junior employees to improve performance, food safety, and customer service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained new employees in specific job requirements.
Education
High School Diploma -
Penn Foster Highschool
Scottsdale, AZ 05.2001 -
Skills
-Clear Communication
undefinedAccomplishments
- Supervised team of 4+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Graduated School a Year earlier than expected.
Timeline
Team Trainer/Manager in Training
Wendy's
07.2021 - 11.2023
High School Diploma -
Penn Foster Highschool
05.2001 -