JOSHUA JENNINGS
Jacksonville,FL
Summary
Results-driven IT professional with 5+ years of experience as a US Navy Network Administrator. Proven ability to troubleshoot complex hardware and software issues, manage network infrastructure, and lead technical teams. Expertise in Active Directory, Windows administration, network security, and system administration procedures. Skilled in user support, project implementation, and ensuring information security compliance. Eager to contribute technical expertise, leadership skills, and a commitment to excellence to a dynamic IT environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Administrator
United States Navy
NAS Jacksonville, FL
06.2019 - 03.2024
- Delivered Tier 1 technical support for a 300+ user command, resolving hardware, software, and network connectivity issues for desktops, laptops, printers, MFDs, encryption devices, and phones
- Created, maintained, and managed user accounts and group distributions within Active Directory, ensuring efficient access control and resource allocation
- Provided comprehensive security protocol analysis to leadership, identifying potential vulnerabilities, and recommending mitigation strategies
- Collaborated with base-level directors to establish the groundwork for a new Navy network infrastructure within a hangar, expanding network capabilities
- Implemented and maintained a comprehensive inventory system for all IT-supported assets and network devices, ensuring accurate asset tracking and resource management
- Provided routine maintenance to commands printers and MFDs and worked with vendors for needed supplies
- Performed OS upgrades on Windows computers and facilitated and performed hardware replacements
- Diagnosed and resolved Microsoft Office suite/365 issues and facilitated user adoption of the new Navy Cloud-based Microsoft Outlook program with implementation of Microsoft 365.
Information Systems Security Manager
United States Navy
- Established and enforced comprehensive security policies within the command, ensuring adherence to best practices
- Collaborated with command leadership to plan and execute security policy rollouts, effectively mitigating potential risks
- Investigated and documented security incidents through detailed reports, enabling proactive response and remediation
- Provided security awareness training and guidance to personnel, fostering a culture of cybersecurity within the command.
Skills
- Network Administration
- Spectrum Management
- Network Security Management
- ADNS Monitoring
- Information Systems Security
- Hardware Installation and Troubleshooting
- Software Installation and Troubleshooting
- Clear and Effective Communication
- Active Directory
- Windows Operating Systems
- Microsoft Office Suite: Word, Excel, Teams, Outlook
- Risk Assessment
- Personnel Leadership
- RF Communication Systems
- Cisco Routers and Switches
- Computer Peripherals
- Mentorship and Development
- End-User Support
- VoIP
- Inline Encryption
- System Administration
- Network Infrastructure
- Project Management
- Technical Manuals
- Adaptable
- Self-Starter
- Customer Service
- Data Analysis
- Problem-Solving
- Troubleshooting and diagnosis
Certification
- CompTIA Network +, 04/2024
- DOD Computer Operator, 10/2023
Timeline
Network Administrator
United States Navy
06.2019 - 03.2024
Information Systems Security Manager
United States Navy