Joshua Jimenez
New York,USA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Undercover Agent
Elite Investigations/Whole Foods
New York, NY
10.2024 - 08.2025
- Implemented and enforced loss prevention strategies to minimize theft and fraud within the organization
- Collaborated with store management to develop and implement training programs on loss prevention techniques for employees
- Developed strong relationships with local law enforcement agencies to facilitate timely response in case of emergencies or criminal activities
- Maintained accurate records of all incidents related to loss prevention efforts including thefts, accidents, injuries, or property damage
- Provided training sessions on loss prevention best practices for new hires as well as ongoing refresher courses for existing employees
Asset Protection Associate
JCPenney
New York, NY
10.2022 - 09.2024
- Monitored and patrolled assigned areas to prevent theft, vandalism, and other security breaches
- Utilized CCTV systems to observe and identify suspicious activities or individuals
- Responded promptly to alarms and emergency situations, taking appropriate action as necessary
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses when required
- Assisted law enforcement agencies during investigations by providing surveillance footage or relevant information
- Maintained accurate records of all security-related incidents, documenting details for future reference
Security Officer
HARVARD PROTECTION SERVICES
New York, NY
07.2019 - 05.2021
- Guard the front door
- Assist customers with help on products, as well as information about the area
- Watch out for internal and external theft
- Sign people in & out
- Record incidents in security log
Security/Concierge
Quality Protection Services
New York, NY
08.2017 - 03.2019
- Monitored cameras in the lobby
- Checked ids
- Assisted people to their appointments etc
- Answered phone calls
- Handled packages & incident reports
Asset Protection Associate
American Girl Place
New York, NY
10.2015 - 06.2017
- Assisted with reduction of loss of inventory, time, and assets
- Monitored cameras in CCTV room
- Prepare and submit incident reports
- Assisted customers with help on products
- Assisted OPS with shipping & receiving
Loss Prevention Supervisor
Disney Store
New York, NY
11.2010 - 01.2014
- Record any accidents or incidents in a daily log
- Maintain and monitor the visitor logs for security safety purposes
- Monitored cameras in CCTV room
Security Guard Officer
Andrews International
New York, NY
05.2009 - 12.2010
- Assist and provide people with direction and information for buildings
- Inspect and patrol building for trespassers and for damage property
- Escort and screen all visitors through checkpoint and metal detector
Education
HS Diploma - undefined
Eastside Community High School
New York, NY06.2007
Skills
Microsoft Powerpoint
- Surveillance expertise
- Video surveillance systems
- Undercover investigations
- Loss prevention experience
- Reliability
- CCTV monitoring
- Inventory control
- Staff training
- Customer support
Time management
Customer Service (10 years)
Cash register
Shipping & Receiving (2 years)
POS
CCTV surveillance
Microsoft Excel
Stocking (2 years)
Writing skills
Security (10 years)
Training & development
Marketing (2 years)
Communications
Leadership (6 years)
Report writing
Training (7 years)
Computer literacy
Customer Service Skills (10 years)
Loss Prevention (7 years)
CCTV (7 years)
Microsoft Windows
Presentation skills
Team Player (10 years)
Microsoft Outlook
Front desk
Microsoft Word (10 years)
Surveillance (7 years)
Computer skills
Physical access control
Conflict management
Supervising experience (5 years)
Certification
- Class D Security
- CPR Certification
- Guard Card
- First Aid Certification
- Security Guard
Additional Information
Skills: Knowledge in computer troubleshooting and communication methods; Microsoft Office Word; Mac OS X, 96 WPM typing and Windows. Technical knowledge of computer hardware as well
Timeline
Undercover Agent
Elite Investigations/Whole Foods
10.2024 - 08.2025
Asset Protection Associate
JCPenney
10.2022 - 09.2024
Security Officer
HARVARD PROTECTION SERVICES
07.2019 - 05.2021
Security/Concierge
Quality Protection Services
08.2017 - 03.2019
Asset Protection Associate
American Girl Place
10.2015 - 06.2017
Loss Prevention Supervisor
Disney Store
11.2010 - 01.2014
Security Guard Officer
Andrews International
05.2009 - 12.2010
HS Diploma - undefined
Eastside Community High School