Summary
Overview
Work History
Education
Skills
References
Languages
Affiliations
Accomplishments
Timeline
Generic

Joshua Johnson

Mocksville,Nc

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

4
4
years of professional experience

Work History

Nasco Team Member

Nacso Products LLC
Mocksville, NC
07.2025 - Current
  • Ensuring the quality standards of cigarettes produced for customers both domestically and internationally. Checking the packaging of the cigarettes for proper sealing, even printing on packs, as well as cartons. Properly loading cartons into boxes to be sent out to customers in a timely manner, per customer order.
  • Assisted team members in daily production tasks and ensured smooth operations.
  • Maintained clean and organized workspaces to support efficient workflow.
  • Collaborated with colleagues to troubleshoot production issues and implement solutions.
  • Supported quality control by inspecting finished products before packaging and shipment.

Jockey International
02.2025 - 06.2025
  • Responsible for ensuring that correct cases of retail items are always ready and available to be taken, packaged, and distributed to retail stores across the country. As well as downstacking pallets of cases received from the warehouse, and bringing cases to the correct location.

Customer Service Advocate

Flow Automotive
04.2024 - 11.2024
  • Assisting customers with concerns and questions about vehicle purchasing and the process in a call center environment. As well as communications through email and text with customers.
  • Handled escalated calls for front-line associates to address complex issues and restore customer satisfaction.
  • Adhered to all company guidelines when interacting with customers.
  • Provided accurate, valid, and complete information to customers in a timely manner.
  • Documented customer correspondence in CRM to track requests, problems, and solutions.
  • Assisted customers with inquiries and resolved product-related issues.
  • Managed customer accounts using CRM software and maintained accurate records.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Provided product information and guided customers through purchase processes.
  • Conducted follow-up calls to ensure customer satisfaction and retention.
  • Participated in team meetings to discuss service improvements and objectives.
  • Worked closely with other departments to ensure quality customer service delivery.

Caretaker

Float Your Goat Farms
Mocksville, Nc
10.2023 - 04.2024
  • Company Overview: Family-owned farm.
  • Caretaker at a family-owned farm, responsible for ensuring the health of all animals present. (Goats, turkeys, emus, and chickens) cleaning all animal houses, as well as feeding and grooming all livestock. Constructing new stalls, buildings, and feeding arrangements as needed.
  • Family-owned farm.
  • Managed daily care routines for farm animals and ensured their well-being.
  • Maintained cleanliness of animal enclosures and surrounding areas to promote health.
  • Assisted in feeding schedules and monitored food supplies for livestock.
  • Collaborated with farm staff to implement safety protocols during animal handling.
  • Recorded observations of animal behavior to aid in health assessments.
  • Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.

Carwash operator

Modwash
Mocksville, Nc
02.2023 - 10.2023
  • Responsible for maintaining safe and functional car wash operations, as well as assisting customers and caring for the wash site, ensuring cleanliness and proper machine and chemical operations.
  • Operated car wash equipment to ensure efficient vehicle cleaning.
  • Maintained cleanliness of work area and equipment for safety standards.
  • Assisted customers with service options and payment processing.
  • Conducted routine inspections of machinery for proper functioning.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Maintained cleanliness of work area throughout the shift.
  • Performed pre-soak and wash using automated equipment.
  • Monitored vehicle traffic flow through the car wash line to maximize efficiency while minimizing wait times.
  • Reported any malfunctions or damages to supervisor immediately.
  • Checked for loose items on vehicles before washing and vacuuming them.
  • Assisted customers in understanding the car wash process and pricing structure.

Temporary Electrical apprentice

MMR Electrical
Greenville, Sc
08.2022 - 01.2023
  • A 6-month temporary position as an electrician in an apprenticeship program focused on industrial-level electrical work. With most training performed at a power plant in southwestern North Carolina.
  • Conducted routine maintenance on electrical equipment and tools.
  • Collaborated with team members to troubleshoot electrical issues on-site.
  • Supported the testing of electrical systems for functionality and safety compliance.
  • Maintained an organized workspace by cleaning tools and equipment regularly.
  • Participated in training sessions to enhance skills in electrical systems and safety standards.
  • Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
  • Worked in team-based environment to accomplish projects.
  • Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
  • Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
  • Maintained organization, cleanliness, and safety in work areas.

Lab Tech

Avgol
Mocksville, Nc
10.2021 - 08.2022
  • Tasked with ensuring the quality of nonwoven fabric samples through means of water, air, and pull testing.
  • Conducted routine tests on raw materials and finished products for quality assurance.
  • Operated laboratory equipment to prepare samples for analysis and experimentation.
  • Maintained accurate records of test results and laboratory procedures for compliance.
  • Collaborated with team members to improve testing methods and streamline workflows.
  • Ensured that all laboratory areas were kept clean and orderly at all times.
  • Maintained detailed records of test results for review by supervisors or other personnel as required.
  • Performed routine maintenance tasks such as cleaning glassware, changing filters.
  • Assisted and instructed other laboratory technicians.

Education

Highschool Diploma -

West rowan school system/Johnson Homeschool
Woodleaf, Nc
05.2019

Skills

  • Excel familiarity
  • Apprentice-level electrical training
  • Financial data keeping
  • Data entry
  • Physical and digital record-keeping
  • Money handling
  • Chemical handling safety
  • Quality assurance
  • Inventory management
  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Process improvement
  • Computer skills
  • Workspace organization
  • Time management
  • Attention to detail
  • Safety compliance
  • Organizing work stations
  • Adaptability and flexibility
  • Workplace safety
  • Teamwork and collaboration
  • Sales expertise

References

  • Dawn Justice, (704) 798 3096
  • Dakota Bigham, (434) 610 7942

Languages

English

Affiliations

  • Advanced Student throughout time in public school with A.I.G programs.

Accomplishments

  • Recipient of Duke TIP award for academic excellence in program to take ACT testin in the 7th Grade

Timeline

Nasco Team Member

Nacso Products LLC
07.2025 - Current

Jockey International
02.2025 - 06.2025

Customer Service Advocate

Flow Automotive
04.2024 - 11.2024

Caretaker

Float Your Goat Farms
10.2023 - 04.2024

Carwash operator

Modwash
02.2023 - 10.2023

Temporary Electrical apprentice

MMR Electrical
08.2022 - 01.2023

Lab Tech

Avgol
10.2021 - 08.2022

Highschool Diploma -

West rowan school system/Johnson Homeschool

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