Joshua Johnson
Friendswood
Summary
Results-driven Quality Manager with a unique blend of managerial experience and business leadership. Achieved high productivity and efficiency through process improvement, quality assurance protocols, and regulatory compliance. Focused on enhancing product quality and maintaining safety standards across operations.
Overview
12
12
years of professional experience
Work History
Quality Manager
Miba Industrial Bearings
06.2022 - Current
- Redesigned Quality Management System structure and updated all documentation for compliance and clarity.
- Managed and conducted internal audits related to the Quality Management System.
- Investigated and analyzed failures in the Quality Management System in order to develop and implement corrective and preventative actions in order to improve efficiency and reduce failures.
- Managed and oversaw the NCMR, CAR, and MRB processes.
- Management of quality system, quality inspection staff, first article inspections, internal calibration, final inspections, and training.
- Managed the Final Inspection/Assembly and Shipping departments.
- Collaborated with Top Management to streamline processes, enhance production quality, and optimize training initiatives.
- Coordinated training programs for Quality Management System, enhancing employee understanding of document management.
- Improved and automated reporting system to eliminate manual data entry.
- Demonstrated knowledge of ISO 9001, MIL Spec Standards, and AMSE/ANSI standards in quality management processes.
- Proficient in analyzing data, tracking/reporting KPI performances, & root cause analysis.
- Proficient in reading and reviewing technical drawings and specifications.
- Managed all calibration records and calibration related tasks.
Quality Manager
LV Swiss
La Verkin
04.2018 - 05.2022
- Reviewed and updated quality related ISO-9001 procedures and work instructions to move to ISO-13485.
- Handled RMA's and concerns from customers with efficiency and effectiveness to improve production and quality.
- Reduced number of customer (SCAR) claims issued by 66% (from 59 to 20), over a 12-month period.
- Improved relationships with customers through Quality improvement and scrap reduction.
- Investigated and analyzed failures in the Quality Management System in order to develop and implement corrective and preventative actions in order to improve efficiency and reduce failures.
- Knowledge of ISO 13485, ISO 9001, AS 9100, MIL Spec Standards, and ASME/ANSI standards.
- Management of quality system, quality inspection staff, first article inspections, internal calibration, final inspections, and training.
- Completed training for Hexagon CMM programming, GT&T Overview Training, & ISO 13485 Lead Auditor Training.
- Proficient in analyzing data, CAPA's, & root cause analysis.
Production Manager
Specialized Manufacturing
Draper
07.2014 - 02.2018
- Trained production staff on all manufacturing machines to enhance operational flexibility.
- Management of production staff, machine schedules, maintenance schedules, and quality of product on floor to hit required deadlines and due dates.
- Handled customer complaints and concerns efficiently to support production continuity.
- Managed the production schedule for the production floor to meet on-time delivery dates to our customers.
- Collaborated with staff and owners to enhance production processes and product quality.
- High attention to detail in manufacturing products and machinery operations.
- Operated forklift, scissor lift, and crane hoist to support manufacturing processes.
- Forklift, Scissor Lift, and Crane Hoist operation.
- Knowledge of ISO-9001 and AS-9100 certifications.
Education
Bachelor of Science - Computer Information Systems
DeVry University
Dayton, OHSkills
- Quality management systems
- Quality Management
- Root Cause Analysis
- Continuous Improvement
- Data Analysis
- Policy development
- Management Skills
- Training Oversight
- Team Leader Experience
- Leadership skills
- Problem Solving
- Critical Thinking
- Communication Skills
Skill Summary
A college graduate with a professional attitude and a unique combination of skills in multiple areas. Skills include managerial experience, business leadership, customer service, sales, technical support, scheduling, manufacturing, quality systems, multiple software systems in computer programming and manufacturing programs with excellent written and verbal communication skills.
Timeline
Quality Manager
Miba Industrial Bearings
06.2022 - Current
Quality Manager
LV Swiss
04.2018 - 05.2022
Production Manager
Specialized Manufacturing
07.2014 - 02.2018
Bachelor of Science - Computer Information Systems
DeVry University