Joshua Johnston
Canton,GA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Uncle Maddio's Pizza Joint
03.2014 - 07.2024
- Responsible for human resource management, including hiring, dismissal, training and payroll
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Provided daily scheduling of non-union labor, forecasting, purchasing, financial reconciliation
- Formulated policies and procedures to streamline operations.
- Inspect received items of food and supplies for the purpose of verifying quantity, quality and specifications of orders and complying with mandated health requirements
- Inventory food, condiments and supplies for the purpose of ensuring availability of items
- Manage site operations for the purpose of providing safe and efficient food services in compliance with health requirements
- Perform functions as required of another position within area of responsibility for the purpose of providing overall coverage of food service operations
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
Hart Quality Foodservice/ Maansi Restaurant, Inc.
11.1999 - 03.2014
- Responsible for human resource management, including hiring, dismissal, training and payroll
- Directed line workers and other personnel as assigned for the purpose of maximizing efficiency and meeting shift requirements
- Provided daily scheduling of non-union labor, forecasting, purchasing, financial reconciliation
- Implemented menu plans for the purpose of maintaining corporate requirements
- Inspect received items of food and supplies for the purpose of verifying quantity, quality and specifications of orders and complying with mandated health requirements
- Inventory food, condiments and supplies for the purpose of ensuring availability of items
- Manage site operations for the purpose of providing safe and efficient food services in compliance with health requirements
- Perform functions as required of another position within area of responsibility for the purpose of providing overall coverage of food service operations
- Train employees and evaluate job performance for the purpose of supporting them in the completion of their work activities.
Education
Associate of Applied Science Degree - Management & Supervisory Development
Chattahoochee Technical College
Marietta, GA01.2007
Associate of Science -
Chattahoochee Technical College
Marietta, GA01.2007
Skills
- Uncommon ability to estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies
- Excellent communication skills (both written and spoken)
- Excellent interpersonal skills and ability to motivate staff to higher achievement
- Superb customer relation skills
- Proficient in basic accounting and bookkeeping functions
- Remarkable ability to work with diverse individuals and groups; work with data of different types and purposes
Additional Qualifications
- Microsoft Word
- Microsoft Excel
Certification
ServSafe
Timeline
General Manager
Uncle Maddio's Pizza Joint
03.2014 - 07.2024
General Manager
Hart Quality Foodservice/ Maansi Restaurant, Inc.
11.1999 - 03.2014
Associate of Applied Science Degree - Management & Supervisory Development
Chattahoochee Technical College
Associate of Science -
Chattahoochee Technical College
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