Joshua Jones
Shreveport,LA
Summary
Proven leader and effective Crew Trainer at Raising Cane's Restaurants, specializing in new hire training and customer service excellence. Demonstrated success in developing comprehensive training programs, enhancing team performance, and ensuring food safety. Skilled in both team leadership and active listening, consistently setting a high standard for service and operational efficiency. Experienced Crew Trainer with two years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Raising Cane's Restaurants
11.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
Captain Shreve High School
Shreveport, LA05.2024
Skills
- New Hire Training
- Team leadership and supervision
- Food Safety
- Attention to Detail
- Cash Handling
- Team Leadership
- Employee Training
- Customer Service
- Safe Food Handling
- Active Listening
- Sanitation and cleaning
- Cleaning and sanitation
- Opening and closing procedures
Timeline
Crew Trainer
Raising Cane's Restaurants
11.2022 - Current
High School Diploma -
Captain Shreve High School