Dynamic Lead Field Service Technician at BYD / RIDE, with proven expertise in troubleshooting and resolving complex issues. Adept in customer service and technical support, I excel in preventative maintenance and quality assurance.
Lead Field Service Technician with 5+ years of experience training technicians, clients, and trainers in the transportation industry, with a focus on diesel and fully electric bus platforms. Expert in high-voltage battery modules, electric propulsion systems, and vehicle diagnostics. Known for delivering hands-on technical instruction that improves safety compliance, reduces system downtime, and strengthens field service capabilities across EV and hybrid fleets. My strong communication skills and problem-solving abilities drive successful project outcomes, and foster lasting client relationships.
English