Joshua Jones
CVS Pharmacy
Greenville,AL
1
Certification
12
years of professional experience
Results-driven Store Manager with over 4 years of experience in retail operations. Excels in training and mentoring teams while implementing effective merchandising strategies. Committed to maximizing sales and optimizing inventory management to enhance customer satisfaction.
Work History
Store Manager
4 Years 7 Months- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing shrinkage.
- Trained and developed team members, enhancing customer service skills and operational efficiency.
- Implemented promotional strategies, driving sales growth and improving customer engagement.
- Analyzed sales data to identify trends, informing decision-making for merchandising strategies.
- Ensured compliance with health and safety regulations, maintaining a safe shopping experience for customers.
- Coordinated scheduling and labor management, optimizing workforce efficiency and productivity on the sales floor.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Shift Supervisor
5 Years 7 MonthsCashier
1 Year 4 MonthsEducation
- Horticulture
Skills
Customer service
Problem-solving
Planograms
Multitasking and organization
Store operations
Training and mentoring
Store opening and closing
Team leadership and coaching
Inventory management
Store merchandising
Cash management
Sales expertise
Employee scheduling
Payroll management
Ability to read a profit and loss document
Accomplishments
- Ranked the number one store in the district of 30 stores in 2024.
- Received the Paragon Award in 2025 for exceptional leadership, innovation, and community care.
- Received a rating of "Exceeds Expectations" on most recent performance review for 2025.
Certification
- Licensed Pharmacy Technician with the state of Alabama
Timeline
Store Manager
CVS Pharmacy
01.2022 - 08.2026Read More
Shift Supervisor
CVS Pharmacy
05.2016 - 12.2021Read More
Cashier
CVS Pharmacy
01.2015 - 05.2016Read More
Auburn University
from Horticulture
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Greenville High School
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