Joshua Jordan
Randleman,NC
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Firefighter/EMT
CITY OF RANDLEMAN
05.2016 - Current
- Respond to emergencies from fires and wrecks as well as medical calls
- Providing BLS care, structural and outside firefighting, rescues and service calls.
Parts Sales Manager
AutoZone
10.2016 - 01.2019
- Helped customers find the correct parts they needed as well as managing a team of up to 3 sales representatives
- I was also tasked with opening and closing the store, counting registers and receiving and emptying the store safe.
Education
Associate of Applied Science - Information Technology
Randolph Community College
Asheboro, NC05.2024
High school diploma -
Randleman High School
Randleman, NC06.2015
Skills
- Sales Management
- Team Management
- Leadership
- Quality Assurance
- Management
- Sales
- Computer skills (5 years)
- Mechanical knowledge (5 years)
- PDF (5 years)
- IOS (5 years)
- Mac OS (5 years)
- Mobile devices (4 years)
- Windows (5 years)
- Active Directory (2 years)
- VMWare (2 years)
- Computer hardware (4 years)
- Technical support (2 years)
- Problem Description
- Hardware Components
- Hardware and Software Repair
- User Experience
- File Management Software
- Mobile Device Management
- Virtual Local Area Networks
- Hardware Upgrades
- Corporate Systems
- Remote Access Software
- Security Certification
- Wireless Area Networking
- Technical Equipment Inspection
- Emergency Service Coordination
- Computer Operating Systems
- Microsoft Active Directory
- Microsoft Windows and Office
- Tablets Support
- Vulnerability Testing
Certification
EMT Certification
CPR Certification
BLS Certification
Additional Information
I am currently enrolled in an Associates degree program in Networking and Cybersecurity. I'm currently almost through my program and have already complete several classes regarding helpdesk, basic IT, Hardware and software support, as well as Web, database, and programing, and operating systems, dns, web servers, firewall, security, and much more including multiple certificates like CompTia A+, ciisp, security + and more.
Timeline
Parts Sales Manager
AutoZone
10.2016 - 01.2019
Firefighter/EMT
CITY OF RANDLEMAN
05.2016 - Current
Associate of Applied Science - Information Technology
Randolph Community College
High school diploma -
Randleman High School
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