Joshua Kelley

Job Title has changed from Safety Team Residential Manager from 2019-2022/ to Teen boys Residential Manager 2022- present

• Developed, implemented and monitored student and staff care, performance improvement programs, policies and procedures.
• Trained and coached staff to consistently meet students needs with caring, knowledgeable and safe support.
• Responded promptly to emergencies involving staff or students and coordinated appropriate responses.
• Kept building up-to-date with current fire and health code standards.
• Monitored employees' compliance with individuals' support plans and medical protocols.
• Maintained good working relationships with students, staff and families.
• Completed monthly budgets for the department.
• Worked with shift leads to ensure the program was adequately staffed.
• Attended weekly meetings with other departments.
• Promoted several managers.
• Was in the Administrator on Call rotation for the program.
• Proficient in state reported incidents.

• Developed, implemented and monitored student care and policies and procedures for safety teams.
• Trained and coached staff to consistently meet student's needs with caring, knowledgeable and safe support.
• Responded promptly to emergencies involving disregulated students and coordinated appropriate responses.
• Coordinated adequate coverage for student's needs with organized staff schedules and assignments.
• Drafted monthly reports to report data and events to management.
• Maintained individual records for student's and coordinate move-in and move-out logistics.
• Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
• Managed day-to-day activities involving student's and staff.
• Developed strong, professional relationships with student's by initiating collaboration and delivering exemplary service and engagement.
• Completed bi-weekly contact to student's parents.
• Maintained consistent one on ones and trainings with staff.
• Developed several staff and promoted them into manager positions.

• Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
• Kept staff aware of security and safety concerns with regular meetings and drills.
• Evaluated current security operations and personnel to detect areas in need of improvement.
• Guarded restricted areas to prevent unauthorized entry.
• Responded to emergency situations quickly to minimize risk and injury.