Open To Work
Joshua Kem
Herb Chambers BMW, Mercedes, Land Rover
Boston,MA
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Boston, MA
Open to relocation:
Yes
Minimum Desired Compensation
$100000/yr
Important To Me
Company CultureWork-life balanceCareer advancementPersonal development programs
1
Certification
2027
Years of experience
20+ years of relationship building experience with a passion for working in the Sales & Communications Industry. Skilled in Customer Satisfaction, Customer Retention, Negotiation, and Business Development & Management. Strong relationship building professional who demonstrates the ability to create and sustain lasting relationships with clients, vendors, and stakeholders. A driver of continuous improvement who is rethinking what's possible while transforming complex obstacles into tangible and profitable solutions. Driving Winning Culture Creative Mind / Quick Learning Team Mentor / Trusted Business Partner "Joshua is a dynamic sales professional with a strong foundation in customer service. As a team member, he is a versatile and agile contributor, with a natural flair for leadership. As an individual, Joshua is focused, highly motivated, and always has creative solutions. I highly recommend Joshua. He will elevate your brand and drive business to your organization." - Vanessa Kelley, TESLA
Work History
Client Advisor, Finance Manager, Sales Manager
- During my tenure I’ve contributed to the growth of the dealership to surpass and become the #1 BMW dealership in the New England market for 2021 & 2022. Working with a team of 100+ people managing daily expectations between the customer, sales, service, finance, management, internet BDC, accounting, title & registration, and reconditioning departments.
- Received BMW North America’s Profiles In Achievement Award 2021.
- Owns the store record for most units sold at 38 vehicles in Dec 2021.
- Ranked 1st, 2nd, or 3rd in all categories in ’21 & ’22, 16 person sales staff.
- Led compliance efforts, ensuring strict adherence to legal standards while maintaining a $2000 PRU through warranties and protection products.
- Negotiated with lenders to secure competitive financing terms, benefiting both customers and dealership margins.
- Collaborated with sales team to identify opportunities for upselling products, improving overall financial performance.
- Conducted training sessions to elevate team skills in consultative selling techniques.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Business Development Executive Enterprise Accounts
1 Year- Spearheaded the full strategic enterprise sales process, managing and forecasting the sales pipeline.
- Collaborated with cross-functional teams to streamline processes and improve client onboarding experiences.
- Cross functionally collaborated with Marketing and Business Development.
- Presented product demonstrations to qualified prospects and custom integrated product based on client needs and their product requirements.
- Repsly is a retail execution software that empowers CPG teams to make data-driven insights and achieve peak performance.
- Increased client base by identifying and pursuing new business opportunities through market research, networking, and cold calls.
Tesla Advisor
- Optimized key relationships with local businesses to promote brand awareness through events and sponsored charities.
- Communicated cutting-edge and emerging industry trends.
- Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage.
Client Advisor
- Generated 20% of the total sales with only a 7 person sales staff.
- Consistently held position as one of the dealership’s top-ranked salespersons; awarded SOM 5 times, achieved highest units sold for the month 9 times.
Real Estate Professional
3 Years- Analyzed real estate market trends using data and statistics including absorption rate, inventory, and average market time.
Property Management
1 Year- Directed maintenance vendors, processed credit applications, created marketing & social media strategies to drive new occupancy to vacant units.
Education
Certificate - Stockbridge School of Agriculture
Certificate - Business Management & Sustainability Courses
Bachelor of Science - Communications
Skills
Enterprise Portfolio Management
Strategic Sales
Planning
Forecasting & Analysis
Customer Centric / CRM (Salesforce / HubSpot)
Supply Chain / Channel Strategies
Go-to-Market Strategy
Teamwork Training / Leadership / Mentorship
Negotiations & Contractual Partnerships
Cross-Functional Team Leadership
Business Planning & Development
Technical Expertise
SaaS / MS Office
Client retention & engagement strategies
Decision-making
Product knowledge & trend analysis
Empathy and understanding
Cross-functional coordination
Staff supervision
Goal & solution-oriented mindset & approach
Regulatory compliance
Industry knowledge
Relationship building
Emotional intelligence
Deal structuring
Affiliations
- Neighborhood Association of the Back Bay
- Fenway Garden Society
- BMW Car Club of America
Interests
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Snow Camping
Backpacking
and Hiking
Engaging in bread making
wine tasting
and dinner parties.
Growing herbs
vegetables
and flowers in home gardens.
Certification
- UMASS Sustainable Food and Farming
- Jacksonville School of Real Estate
- BMW TMSi Training
Timeline
Business Development Executive Enterprise Accounts
Repsly
01.2018 - 01.2019Read More
Real Estate Professional
Century 21
01.2010 - 01.2013Read More
Property Management
FPI Management Group
01.2008 - 01.2009Read More
University of Massachusetts, Amherst
Certificate from Stockbridge School of Agriculture
Read More
Harvard Extension School
Certificate from Business Management & Sustainability Courses
Read More
Washington State University
Bachelor of Science from Communications
Read More
Client Advisor, Finance Manager, Sales Manager
Herb Chambers BMW, Mercedes, Land Rover
2020 - CurrentRead More
Tesla Advisor
Tesla
2016 - 2018Read More
Client Advisor
BMW of Asheville
2013 - 2015Read More