Open To Work
Joshua Kenner
Carrollton,VA
Work Preference
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainee
Walgreen's Pharmacy
Norfolk, VA
10.2024 - 10.2025
- Assisted pharmacists in preparing and dispensing medications to ensure accuracy and safety.
- Operated pharmacy software to manage inventory and process prescription orders efficiently.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Engaged with customers to provide information about over-the-counter products and answer inquiries.
- Monitored stock levels, assisting in inventory control and restocking processes as needed.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
Customer Service Team Lead
Food Lion Grocery
Carrollton, VA
06.2023 - 10.2024
- Led team in delivering exceptional customer service and resolving complex inquiries.
- Trained and mentored new staff on operational procedures and best practices.
- Monitored team performance, providing feedback to ensure consistent service delivery.
- Facilitated communication between management and team members, promoting a collaborative environment.
- Escalated issues to proper supervisors when standard processes were not effective.
Assistant Autobody Technician
Knox Automotive
Carrollton, VA
06.2022 - Current
- Operated tools, equipment and machinery according to prescribed safety procedures.
- Inspected new parts and areas of repair to verify correctness and quality.
- Performed routine maintenance and repairs using hand and power tools to maximize reliability.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate of Technical Studies - Pharmacy Technician
Tidewater Community College
Norfolk, VA12.2024
High School Diploma -
Smithfield High School
Smithfield, VA06.2022
Skills
- Adherence to safety guidelines
- Pharmacy software proficiency
- Reviewing and updating medication lists
- Effective multitasking
- Data entry
- Analytical problem-solving
- Attention to detail
- Service excellence
- Medication dispensing
- Insurance billing
- Collaborative teamwork
- HIPAA regulations adherence
Certification
- OSHA 10-hour General Industry Safety and Health Training - 06/04/2020
- Cybersecurity and Encryption - College of William and Mary - 06/21/2019
- Licensed Pharmacy Technician #02330043736 - Commonwealth of Virginia Board of Pharmacy
Timeline
Pharmacy Technician Trainee
Walgreen's Pharmacy
10.2024 - 10.2025
Customer Service Team Lead
Food Lion Grocery
06.2023 - 10.2024
Assistant Autobody Technician
Knox Automotive
06.2022 - Current
Certificate of Technical Studies - Pharmacy Technician
Tidewater Community College
High School Diploma -
Smithfield High School