Joshua Klein
Wappingers Falls,NY
Summary
Hard-working and detail-oriented college student with four years of experience working diverse jobs including catering, restaurant hosting, parking assistance, and lifeguard service. Exhibits exceptional interaction skills and professional image and can handle a fast-paced work environment.
Overview
3
3
years of professional experience
Work History
Catering Staff
Bon Appetit Management At Vassar College
12.2023 - Current
- Efficiently setting up catered events across campus.
- Transporting food and catering materials to and from catered events.
- Efficiently cleaning up after catered events.
- Washing dishes, silverware, and containers.
- Keeping catering storage room organized and clean.
- Communicating with event coordinators with clarity and friendliness.
Host
Patsy's Roadhouse
10.2022 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Efficiently and effectively cleaned tables after every party of guests.
- Completed various janitorial duties efficiently and effectively.
- Served drinks to guests and provided exceptional service.
- Ensured quality control by checking to-go orders.
Parking Attendant
Splashdown Beach Waterpark
07.2022 - 09.2022
- Answered general questions about parking lots, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such directing heavy traffic, space assignment, and customer inquiries.
- Demonstrated excellent communication and coordination with fellow employees.
- Checked bags upon entrance to the park to ensure park safety and abidance to park rules.
Lifeguard
Splashdown Beach
05.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Dispatched guests down slides after clearly informing them of necessary rules and disclaimers.
- Performed various janitorial and landscaping duties when necessary.
- Endured extensive in-service training regularly.
Education
Bachelor of Arts - Neuroscience And Behavior
Vassar College
Poughkeepsie, NY05.2027
High School Diploma -
John Jay Senior High School
Hopewell Junction, NY06.2023
Skills
- Strong Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Exceptional communication
- Detail Oriented
- Professional Appearance
Timeline
Catering Staff
Bon Appetit Management At Vassar College
12.2023 - Current
Host
Patsy's Roadhouse
10.2022 - 01.2024
Parking Attendant
Splashdown Beach Waterpark
07.2022 - 09.2022
Lifeguard
Splashdown Beach
05.2021 - 09.2021
Bachelor of Arts - Neuroscience And Behavior
Vassar College
High School Diploma -
John Jay Senior High School
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