Joshua Koch
Dalton,MA
Summary
Motivated and self-starting professional with strong interpersonal skills, and extensive background in documentation and customer / patient relations. Experienced in high-pressure decision-making scenarios and operating efficiently in a team-based setting. Committed to building customer relationships and providing optimal solutions to build loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Firefighter /EMT
Dalton Fire Department
Dalton, MA
07.2021 - Current
- Trained with, inspected, and operated various types of firefighting and EMS equipment and vehicles.
- Responded to emergency medical calls to perform lifesaving procedures and other high-frequency emergency medical services.
- Prepared thorough incident reports detailing personnel, location and results of each call.
Emergency Medical Technician
County Ambulance Service
Pittsfield, MA
10.2017 - 07.2021
- Maintained levelheadedness and efficiency in over 20 weekly high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Controlled wounds, injuries, and illness en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Thoroughly documented situational triages, medication administration and patient statuses using ESO software to collect data on EMT effectiveness and emergency preparedness.
Education
High School Diploma -
Lee Middle And High School
Lee05.2011
Skills
- Verbal and Written Communication
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Issue and Complaint Resolution
- Data Entry and Maintenance
Certification
- Licensed Emergency Medical Technician - 5 Years
- Certified Fire Prevention Officer, Dalton Fire Department - 1 Year
Timeline
Firefighter /EMT
Dalton Fire Department
07.2021 - Current
Emergency Medical Technician
County Ambulance Service
10.2017 - 07.2021
High School Diploma -
Lee Middle And High School