Summary
Overview
Work History
Education
Languages
Timeline
Generic

Joshua Krafft

Raleigh,NC

Summary

Proven ability to maintain and repair complex wiring systems, ensuring safety and efficiency. Demonstrated technical prowess and problem-solving skills.

Competent Telecommunications Technician bringing Number years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

12
12
years of professional experience

Work History

Wire Technician

AT&T
02.2016 - 09.2025
  • Acquired knowledge of safety protocols and industry standards in wire installation.
  • Assisted in the installation and maintenance of wiring systems.
  • Operated various hand tools and power equipment for wiring tasks effectively.
  • Collaborated with team members to ensure timely project completion and quality standards.
  • Maintained organized workspaces, promoting efficiency and safety during installations.
  • Supported troubleshooting efforts for wiring issues to enhance system performance.
  • Adapted quickly to new tools and techniques while gaining hands-on experience in wiring processes.
  • Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
  • Reduced service downtime by promptly addressing and resolving wire connectivity problems.
  • Demonstrated versatility in skill set by successfully completing various types of wire installation projects, from residential to commercial properties.
  • Ensured safe working conditions by strictly adhering to company guidelines and safety protocols during all installations and repairs.
  • Provided exceptional customer service by patiently explaining technical concepts and addressing client concerns in a timely manner.
  • Improved customer satisfaction by efficiently troubleshooting and repairing wire-related issues.
  • Supported team members with ongoing training initiatives, sharing knowledge on best practices for efficient operations within the field.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.

Installation Technician

D and J Cable Contractors
06.2015 - 02.2016
  • Installed cable systems in residential and commercial properties, ensuring adherence to safety standards.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Received positive feedback from clients for exceptional problem-solving skills during challenging installations.

Server

IHOP
05.2013 - 04.2014
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
  • Collaborated with kitchen staff to ensure accurate and timely preparation of food orders.
  • Trained new team members on menu items, service standards, and operational procedures.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Economics

University of Hawaii At Manoa
Honolulu, HI
12.2014

Languages

Spanish
Limited Working

Timeline

Wire Technician

AT&T
02.2016 - 09.2025

Installation Technician

D and J Cable Contractors
06.2015 - 02.2016

Server

IHOP
05.2013 - 04.2014

Economics

University of Hawaii At Manoa

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Joshua Krafft