Joshua Kramer
Pittsburgh,PA
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Garage Door Technician
Henefield Garage Doors
10.2018 - Current
- Manage and maintain multiple accounts, resulting in strong client retention rates
- Skilled in performing residential and commercial garage door installations, repairs, and servicing for the variety of doors and door openers
- Install new and upgraded garage doors including overhead doors, sectional doors and rolling doors
- Utilize precise measurement techniques and assessments to optimize decision-making processes during installation
- Exhibit excellent customer service and display proficient communication skills
- Achieve notable results through efficient problem-solving and troubleshooting strategies
- Ensure adherence to safety standards and local building codes while maintaining a safe working environment
- Perform routine maintenance and repairs to enhance longevity and optimize functionality of garage doors
- Increased effectiveness of team communication and collaboration
- Engage with clients to gather input on design preferences, propose suitable product choices, and promptly resolve any queries
- Demonstrates exceptional ability to effectively manage time and efficiently organize tasks
- Effectively trained several new technicians
Valet Driver
Pittsburgh Valet
01.2007 - 01.2018
- Greeted customers upon arrival and provided parking instructions
- Verified customer tickets for validity, managed fee collection, and distributed accurate change
- Ensured the safety of all vehicles by always driving cautiously
- Maintained accurate records of vehicles parked in designated areas
- Inspected vehicle interiors to ensure no personal items were left behind
- Monitored traffic flow within the facility to ensure a smooth operation
- Kept track of keys for each car parked in the lot, ensuring their safe return to owners when they retrieved their vehicle
- Managed the logistics of transporting customers who faced limitations in their ability to walk lengthy distances or carry burdensome items
- Adhered strictly to company policies related to safety, security, and customer service expectations
Education
Highschool diploma -
Pittsburgh Brashear Highschool
01.1999
Skills
- Residential & Commercial door service
- Garage door Installation & repair
- Proficient power tool operation
- Door opener troubleshooting
- Preventive Maintenance
- Time management abilities
- Problem-solving abilities
- Problem solving
- Electrical knowledge
- Mechanical aptitude
Timeline
Garage Door Technician
Henefield Garage Doors
10.2018 - Current
Valet Driver
Pittsburgh Valet
01.2007 - 01.2018
Highschool diploma -
Pittsburgh Brashear Highschool
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