- Outdoor Recreation
- Camping
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Kayaking
- Backpacking
Joshua Lajeunesse
Summary
A dynamic Owner/Operator Contractor at Lajeunesse Building & Remodeling LLC, I excel in operations management and customer service, ensuring project completion within agreed timeframes and fostering repeat business through exceptional service. Leveraging strong work ethic and decision-making abilities, I've significantly enhanced business operations and customer satisfaction.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Im a hardworking employee, enthusiastic about learning new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
Owner/Operator Contractor
Lajeunesse Building & Remodeling LLC
08.2017 - 11.2023
- Operated with safety and skill to avoid accidents and delays.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed business plans, processes and procedures to provide superior [Product or Service] to customers.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Assessed income and expenses and adapted plans to improve profit levels.
- Designed and completed all project drawings, blueprints and customer contracts as well as handling permit applications and implementing all current building code regulations
- Oversaw each job to make sure every customers project was completed in there agreed time frame
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Designer/Builder Specialist
Lajeunesse Builder & Remodeler LLC
06.1998 - 11.2018
- Collaborated with senior management to develop, review and finalize design concepts.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
- Worked hands on in the field in all aspects of our projects from footings to finish
- Ran multiple types of excavation equipment, loaders, dozers, backhoes, skidders etc.
- Managed general maintenance of all tools and equipment
- Learned the building trades inside and out to become an all around custom home builder, designer, salesman and machine operator.
Education
No Degree - HTML Coding, Computer Design And Photography
Bennington College
Bennington, VT06-1998
High School Diploma -
Hudson Valley Community College
Troy, NY06-1995
Skills
- Operations management
- Business planning
- Personnel management
- Operations oversight
- Business operations management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
- Equipment operation
- Schedule management
- Materials transport
- Safe driving practices
- Load security
- Safe driving
- Vehicle maintenance
- Lift up to 80 pounds
- Inclement weather driving
- Trailer maintenance
- Long-haul driving
- Time management
- Attention to detail
- Loading and unloading
- Verbal and written communication
- Basic maintenance
- Equipment maintenance
- Invoice verification
- Planning
Interests
Timeline
Owner/Operator Contractor
Lajeunesse Building & Remodeling LLC
08.2017 - 11.2023
Designer/Builder Specialist
Lajeunesse Builder & Remodeler LLC
06.1998 - 11.2018
No Degree - HTML Coding, Computer Design And Photography
Bennington College
High School Diploma -
Hudson Valley Community College
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