Joshua Lamberto
Aliquippa,PA
Summary
Results-driven account sales manager committed to continuous growth in sales revenue. Seeks a position as an account sales manager. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Im an experienced sales representative who supplies customers with the latest facts, figures and trends in the market. Successful at building a strong sales team, thus achieving short and long-term company goals. Strategic account development Excellent work ethic Strong interpersonal skills Superior organizational skills Energetic and driven Motivated team player People-oriented Excellent communication skills Dependable Reliable Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
9
9
years of professional experience
Work History
Contractor Support Specialist
Bridgeway
Moon , PA
07.2022 - Current
- Resolved customer complaints promptly and efficiently.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Account Sales Manager
IGS Energy
Pittsburgh, PA
05.2017 - 05.2022
- Coached team members on best practices for communication with customers during the sales process.
- Presented product information, answered questions, and negotiated terms of sale with customers.
- Ensured compliance with all relevant laws and regulations related to sales operations.
- Executed strategic sales plans to expand customer base and revenue.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Account Sales Manager
Trelevate
Pittsburgh, PA
09.2015 - 09.2017
- Enhanced sales volume through skilled support to both new and inactive customers.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Supported sales team members to drive growth and development.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Cook
D&G Famous Pizza and Subs
Monaca
Current
- Created strategic brand building events to expand the current product portfolio
- Prioritized tasks and projects to meet tight deadlines
- Consulted with businesses to supply accurate product and service information
- Built relationships with customers and the community to promote long term business growth.
Account Sales Manager
Red Bull Distribution Company
Zelienople
04.2015
- Managed a portfolio of 150 accounts and $100,000 in sales a month
- Negotiated prices, terms of sales and service agreements
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Quoted prices, credit terms and other bid specifications
- Wrote sales contracts for orders obtained and submitted orders for processing
- Created sales contacts with on- and off-premise accounts
- Prioritized tasks and projects to meet tight deadlines
- Attended monthly sales meetings and quarterly sales trainings
- 2012 National Bull of the Month for November.
Manager
D&G Famous Pizza and Subs
Monaca
09.2010
- Built relationships with customers and the community to promote long term business growth
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Created new revenue streams through new customers and new promotions
- Hired and trained new members of staff.
Road Service Dispatch
PGT Trucking
Monaca
07.2007
- Received incoming phone calls from drivers broken down over the road
- Gathered the drivers information relating to location, nature of problem, and safety information
- Would use our internal resources to get service to the broken down truck driver
- Would communicate effectively with all parties involved including the driver, repair company, and driver's fleet manager.
Education
Some College (No Degree) - Liberal Arts
Washington And Jefferson College
Washington, PASome College (No Degree) - Liberal Arts
Community College of Beaver County
Monaca, PASkills
- Strategic account development
- Excellent work ethic
- Strong interpersonal skills
- Superior organizational skills
- Energetic and driven
- Motivated team player
- People-oriented
- Excellent communication skills
- Dependable
- Reliable
Timeline
Cook
D&G Famous Pizza and Subs
Current
Contractor Support Specialist
Bridgeway
07.2022 - Current
Account Sales Manager
IGS Energy
05.2017 - 05.2022
Account Sales Manager
Trelevate
09.2015 - 09.2017
Account Sales Manager
Red Bull Distribution Company
04.2015
Manager
D&G Famous Pizza and Subs
09.2010
Road Service Dispatch
PGT Trucking
07.2007
Some College (No Degree) - Liberal Arts
Washington And Jefferson College
Some College (No Degree) - Liberal Arts
Community College of Beaver County
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