Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Larkins

Indianapolis,IN

Summary

Experienced in leading sales departments to increase sales and guest loyalty. Utilizes strategic planning and effective communication to guide teams to meet sales goals. High level focus on creating and maintaining strong guest relationships and adapting strategies to help achieve sales goals.

Overview

4
4
years of professional experience

Work History

Material Handler

FedEx Express
Indianapolis, IN
03.2025 - Current
  • Transports freight to appropriate locations
  • Maintains a safe work environment by following proper safety protocols
  • Work alongside team to ensure timely completion of tasks and high-quality work standards.
  • Assists other teams in need of additional help during offloading and onloading of aircraft
  • Communicates weekly with manager in regards to any possible issues or week to week items

Assistant General Manager

Menards Inc. - Home Improvement
Camby, IN
08.2024 - 02.2025
  • Ensured that customer service standards were met or exceeded at all times.
  • Conducted regular staff meetings to communicate goals, updates, and receive feedback.
  • Assisted guests in store helping to guide them to the correct products by explaining the features and benefits of products offered
  • Worked with over 100 store sales team members and department managers on how to effectively increase sales with the store as well as communicating back to the general manager
  • Aided in establishing relationships with store vendors and gaining product knowledge in order to help increase store sales
  • Managed certain financial aspects of the store including daily cash flow and accounts payable
  • Promptly resolved guest issues in store by offering solutions to best fit the guests and store needs.
  • Handled building facility issues on a weekly basis and worked with outside vendors to receive bids for necessary maintenance work

Sales Department Manager

Menards Inc. - Home Improvement
Three Rivers, MI
04.2022 - 08.2024
  • Managed daily department operations such as freight flow and team member performance
  • Trained and motivated the sales team within the department on expectations and how to be sales focused
  • Established relationships with vendor reps during store visits to help increase my own and my team member's product knowledge in regard to specific products from those vendors
  • Handled customer relations issues offering solutions to best fit the guests needs
  • Communicated daily with assistant department manager and general managers on department performance and offered solutions to potential issues
  • Collaborated with assistant manager and my team members on sales goals for the department and created an action plan on how to best meet those goals

Assistant Department Manager

Menards Inc. - Home Improvement
Three Rivers, MI
04.2021 - 04.2022
  • Facilitated daily operations within the department, ensuring tasks were completed accurately and on time.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Trained team members on company policies, procedures, and best practices
  • Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
  • Coached team members in product specifications and the sales process in order to help increase sales
  • Communicated daily with the department manager and general managers on department performance and potential issues or ideas

Education

Bachelor of Science - Education

Western Michigan University
Kalamazoo, MI
04-2019

High School Diploma -

De La Salle Collegiate
Warren, MI
05-2013

Skills

  • Team leadership expertise
  • Strategic planning skill
  • Sales techniques
  • Decision-making
  • Team leadership
  • Customer relations

Timeline

Material Handler

FedEx Express
03.2025 - Current

Assistant General Manager

Menards Inc. - Home Improvement
08.2024 - 02.2025

Sales Department Manager

Menards Inc. - Home Improvement
04.2022 - 08.2024

Assistant Department Manager

Menards Inc. - Home Improvement
04.2021 - 04.2022

Bachelor of Science - Education

Western Michigan University

High School Diploma -

De La Salle Collegiate