Joshua Leach
Beaufort,NC
Summary
Currently a Seasonal Store Manager with extensive experience in daily store operations and cash management. Demonstrates skills in customer service management, employee training, and problem-solving to maintain a welcoming and efficient store environment. Excel in fostering positive customer relations and ensuring smooth opening and closing procedures. Area of expertise is customer interaction and making the customer feel welcome and satisfied with their visit.
Overview
2
2
years of professional experience
Work History
Seasonal Store Manager
Dollar Tree Stores
07.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Skilled in managing time to complete numerous objectives and tasks within a set timeframe.
- Managed daily store opening and closing procedures along with daily till counting and maintaining the safe.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with training and mentoring new staff members.
- Skilled in maintaining a customer friendly environment and making customers feel welcome.
Education
Clarkrange Highschool
Clarkrange, TNSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store Operations
- Customer Service Management
- Training and Mentoring
- Store Opening and Closing Procedures
- Friendly and Positive
- Communication Skills
- Cash Management
- Employee Training
- Goals and Performance
- Store Displays
- Accurate Cash Handling
- Hospitality and Accommodation
Timeline
Seasonal Store Manager
Dollar Tree Stores
07.2022 - Current
Clarkrange Highschool