Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Leon

Plant City

Summary

Dedicated and adaptable individual with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication. Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Excel using communication skills, adaptability, and teamwork to create exceptional dining experiences.

Overview

3
3
years of professional experience

Work History

Pool Technician

Smith Pool Services
12.2024 - Current
  • Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
  • Prepared detailed reports on pool condition, maintenance performed, and recommendations for clients.
  • Maintained clean, presentable and safe aquatic areas to deliver positive guest experiences.
  • Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
  • Developed strong customer relationships to encourage repeat business.

Server/Restaurant Busser

Fred’s Market
11.2023 - 11.2024
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided excellent customer service to ensure satisfaction.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Helped dining room staff with bussing and resetting tables to prepare for new guests.

FOH Team Member

Chick-Fil-A
09.2022 - 11.2023
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Promoted special offers or discounts on menu items when appropriate.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.

Education

High School Diploma - undefined

Plant City High School
Plant City, FL
05.2024

Skills

  • Relationship building
  • Problem solving
  • Communication skills
  • Team collaboration
  • Health standards
  • Exceptional customer service
  • Calm demeanor
  • Attention to detail

Timeline

Pool Technician

Smith Pool Services
12.2024 - Current

Server/Restaurant Busser

Fred’s Market
11.2023 - 11.2024

FOH Team Member

Chick-Fil-A
09.2022 - 11.2023

High School Diploma - undefined

Plant City High School
Joshua Leon