Kaitlyn Lock
Salley,SC
Summary
Resourceful Pool Technician highly productive in completing tasks efficiently. Skilled in water chemistry management, filtration system maintenance, and pool equipment repair. Excel at problem-solving, time management, and communication, ensuring smooth operation and customer satisfaction.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Pool Technician
Contemporary Pool Works
Irmo, South Carolina
06.2024 - Current
- Maintained pool equipment and systems for optimal performance and safety.
- Conducted regular water quality tests to ensure compliance with health standards.
- Cleared debris and performed routine cleaning of pool surfaces and decks.
- Collaborated with team members to troubleshoot equipment malfunctions effectively.
- Educated customers on proper pool maintenance procedures and chemical usage.
- Trained new technicians on best practices and safety protocols in pool care.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Kept records of parts and equipment used in projects to update inventory.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Inspected pool equipment such as pumps, filters, and heaters for proper operation and signs of wear.
Pool Technician
Creative Stone Custom Pools
Swansea, SC
08.2018 - 05.2024
- Maintained pool equipment and systems for optimal performance and safety.
- Conducted regular water quality tests to ensure compliance with health standards.
- Educated customers on proper pool maintenance procedures and chemical usage.
- Trained new technicians on best practices and safety protocols in pool care.
- Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
- Repaired or replaced parts on existing swimming pools including plumbing fixtures and valves.
- Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
- Evaluated customer feedback regarding services provided and made necessary adjustments accordingly.
- Dismantled malfunctioning equipment for repair or replacement purposes.
- Completed seasonal shutdown of pools by draining, covering and storing equipment.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
- Documented work performed for specific customers for accurate billing and follow-up support.
Education
Blue Ridge High School
Greer, SCSkills
- Equipment maintenance
- Water testing
- Chemical balancing
- Customer education
- Troubleshooting techniques
- Equipment inspection
- Client relationship management
- Service record keeping
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Employee training
- Salt cell cleaning
- Water level adjustment
- Chlorine handling
- Vacuuming pools
- Pool cleaning
- Pool maintenance
- Backwashing filters
- Relationship building
- Multitasking Abilities
- Organizational skills
- Technical communication
- Customer relations
- Pump maintenance
- Equipment repairs
Timeline
Pool Technician
Contemporary Pool Works
06.2024 - Current
Pool Technician
Creative Stone Custom Pools
08.2018 - 05.2024
Blue Ridge High School