Joshua Lowe
Cowpens,SC
Summary
Personable and dedicated Customer Service Representative with experience in different industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Specialist and Customer Service
Savy Builders
Spartanburg, SC
07.2023 - 07.2024
- Conducted IT analysis to enhance system performance while delivering exceptional customer service.
- Managed customer interactions to effectively collect payments and uphold service standards.
Computer and Data Specialist
Edge Tax Service
Cowpens, SC
01.2022 - 08.2023
- Addressed computer malfunctions and executed thorough data analysis and entry tasks.
Furniture Sales Associate
Big Lots
Spartanburg, SC
01.2020 - 07.2022
- Utilized in-depth product knowledge and excellent customer service to enhance furniture sales.
Team Sports Sales Associate
Academy Sports and Outdoors
Spartanburg, SC
05.2019 - 12.2019
- Provided expert assistance and sold sporting equipment to enhance customer experience.
Education
High School Diploma -
Boiling Springs High School
Spartanburg, SC05-2016
Computer Science
Spartanburg Community College
Spartanburg, SCComputer Science
Spartanburg Methodist College
Spartanburg, SCComputer Science
University of South Carolina Upstate
Spartanburg, SCSkills
- Technical support
- Data analysis
- Customer service
- C Programming Language
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Applied Mathematics
- Problem solving
- Critical thinking
- Prioritization
- Adaptability
- Multitasking
Certification
- Insurance Producer License - Casualty and Property
Timeline
IT Specialist and Customer Service
Savy Builders
07.2023 - 07.2024
Computer and Data Specialist
Edge Tax Service
01.2022 - 08.2023
Furniture Sales Associate
Big Lots
01.2020 - 07.2022
Team Sports Sales Associate
Academy Sports and Outdoors
05.2019 - 12.2019
High School Diploma -
Boiling Springs High School
Computer Science
Spartanburg Community College
Computer Science
Spartanburg Methodist College
Computer Science
University of South Carolina Upstate
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