Joshua Lozano
Houston,TX
Summary
Knowledgeable Operations manager with over 3 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability.Offering a unique combination of problem-solving and interpersonal skills that generates exceptional rapport with vendors and coworkers. Active listening and critical thinking with knowledge in customer and relationship management and sales/operations analysis.
Overview
4
4
years of professional experience
Work History
Operations Manager
PoolCorp Inc. - SCP Distributors LLC
08.2020 - Current
- Communication with vendors and buyers to acquire both product and service information regarding price, availability and delivery schedule
- Supervise the routing, loading and preparing of orders for shipment and delivery while complying with customer instructions
- Train new employees on warehouse and distribution procedures
- Ensure that safety warehouse procedures are properly followed
- Perform routine cycle count to manage inventory.
Manager in Training Program
PoolCorp Inc. - SCP Distributors LLC
- 6 month training program covering all aspects of a distribution center
- Receive hands-on training and perform duties in every area of the distribution center including Operations, Management, Inventory Control and Purchasing
- Gain management viewpoints, decision strategies and company policies and procedures that affect each phase of business
- Comprehensive presentation given at the end of the program to senior level management.
Warehouse Associate
PoolCorp Inc. - SCP Distributors LLC
- Customer service representative responsible for pulling orders for customers
- Prepare invoicing and billing information using Prelude System
- Interface with multiple departments (employees and management) to ensure orders are processed, inventory pulled and delivered to customer efficiently
- Maintain accurate inventories of warehouse equipment
- Coordination of third party freight and will call orders
- Process invoices by obtaining approvals and providing accurate G/L coding.
Education
Bachelor of Business Administration - Supply Chain Management / MIS
BAYLOR UNIVERSITY
05.2020
Skills
- ERP system
- Microsoft Office
- Inventory management
- Prelude
- People management
- Analytical
- Customer Retention
- Customer Service
- Warehouse Operations
- Fluent in Spanish
Additional Information
Alpha Lambda Delta National Honor Society Member, Fluent in Spanish
Coursework
Data Visualization, Spring 2020, Collected, processed and analyzed data in order to create data visualization in order to provide insight to a problem using Tableau., Understand the basic design principles when it comes to creating an effective visualization., Created and published an infographic using Tableau on Hospital capacity based on public data during Covid-19 crisis., Delivered insight to Baylor Men’s Basketball attendance over the years by extracting data provided by Baylor using Tableau.
Timeline
Operations Manager
PoolCorp Inc. - SCP Distributors LLC
08.2020 - Current
Manager in Training Program
PoolCorp Inc. - SCP Distributors LLC
Warehouse Associate
PoolCorp Inc. - SCP Distributors LLC
Bachelor of Business Administration - Supply Chain Management / MIS
BAYLOR UNIVERSITY
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