Joshua Lux
Millington ,MI
Summary
Proven Automotive Technician and Curbside Shopper/Clerk at Walmart, adept in changing tires and delivering exceptional customer service. Enhanced workshop efficiency and streamlined curbside operations, significantly improving customer satisfaction. Skilled in utilizing technology for order management and excels in high-pressure environments through strong work ethic and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Automotive Technician /Counter Clerk
Walmart
03.2024 - Current
- Changed, rotated, and balanced tires on different types of vehicles.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Maintained clean and orderly work stations and reported hazards to management.
- Operated cash register to accurately complete customer financial transactions.
Curbside Shopper/Clerk
Walmart
03.2021 - 03.2024
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Maximized the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers'' orders.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
Education
High School Diploma -
Millington High School
Millington, MI06.2020
Skills
- Strong Work Ethic
- Changing tires
- Valid Driver's License
- Hand and power tools
- Customer Service
- Tire Services
- Changing Oil
- Problem-Solving
- Cash & Credit Card Handling
- Gathering Problem Solving Information
Timeline
Automotive Technician /Counter Clerk
Walmart
03.2024 - Current
Curbside Shopper/Clerk
Walmart
03.2021 - 03.2024
High School Diploma -
Millington High School