Joshua Lynch
Montgomery,NY
Summary
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence. Offering excellent interpersonal skills and strong ability to learn quickly in any environment. Brings readiness to acquire essential procedures and financial transaction handling, contributing to seamless customer experience. Ready to use and develop communication and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
The Bonura Hospitality Group
04.2020 - 08.2020
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset tables in the restaurant in a timely manner for incoming guests
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Emptied on-site trash receptacles into dumpsters and large waste receptacles.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collaborated with team members to ensure each patron was attended to and the kitchen ran smoothly
Sales Associate
Scotts Corner Liqour And Wine Store
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and answered questions they had regarding the product
- Oversaw deliveries of weekly merchandise and sorted the storage unit of the store
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
Bank Teller
Walden Savings Bank
06.2023 - 08.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills. In turn increasing bank revenue from cross-selling products
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Sales Associate
Boy Scouts of America
10.2023 - 04.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized displays and storefront to maintain visual appeal, promote specific merchandise, and draw in new customers
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Business Economics
SUNY At Albany
Albany, NY05.2025
High School Diploma -
Valley Central High School
Montgomery, NY06.2020
Skills
- Customer service
- Organizing and categorizing
- Transaction processing
- Sales and Cross-selling
- Microsoft Excel
- Problem-solving
- Time management
- Flexible and adaptable
- Communication
Timeline
Sales Associate
Boy Scouts of America
10.2023 - 04.2024
Bank Teller
Walden Savings Bank
06.2023 - 08.2023
Sales Associate
Scotts Corner Liqour And Wine Store
05.2021 - 08.2021
Restaurant Busser
The Bonura Hospitality Group
04.2020 - 08.2020
High School Diploma -
Valley Central High School
Bachelor of Science - Business Economics
SUNY At Albany
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