Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Mahala

Mount Vernon,WA

Summary

Hardworking Operator/Trainer experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Overview

11
11
years of professional experience

Work History

Coach Operator/Trainer

Skagit Transit
Burlington, WA
12.2019 - Current
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Helped elderly and disabled passengers board and exit bus.
  • Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
  • Evaluated trainees' performance and issued progress reports.
  • Applied variety of instructional tactics to meet needs of trainees with varying backgrounds and learning styles.
  • Documented training activities and changes to analyze program effectiveness.

Store Manager

Galaxy Vapor
Mount Vernon, WA
03.2017 - 09.2019
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Processed shipments and maintained stock shelf organization.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.

Cashier

Taco Bell
Mount Vernon, WA
04.2016 - 03.2017
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.

Traveling Manager

Contract Furniture Group Inc.
Temecula, CA
04.2014 - 03.2016
  • Supervised planning and execution of multiple installation projects.
  • Continually met or exceeded goals set by company owner.
  • Increased overall team efficiency and productivity.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Put in complete systems at new residential and business construction sites.
  • Followed safety guidelines in all work, as well as when using tools, equipment and heavy machinery.
  • Read and understood technical documentation, checked measurements and reviewed existing site conditions prior to beginning work.
  • Quickly responded to customer service issues and inquiries.

Education

High School Diploma -

Independence High School
Bellingham, WA

Skills

  • Organized
  • Dependable and reliable
  • Strong communication skills
  • Knowledge of transportation industry
  • Goal-oriented
  • Quick Learner
  • Local street knowledge
  • Safety-focused
  • Strong safety history

Timeline

Coach Operator/Trainer

Skagit Transit
12.2019 - Current

Store Manager

Galaxy Vapor
03.2017 - 09.2019

Cashier

Taco Bell
04.2016 - 03.2017

Traveling Manager

Contract Furniture Group Inc.
04.2014 - 03.2016

High School Diploma -

Independence High School

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Joshua Mahala