Joshua Maldonado
CCMA
Harker Heights,TX
Summary
Detail-oriented and highly dedicated healthcare professional with solid background in conducting tests and assisting with procedures to help diagnose and treat diverse cardiovascular issues. Well-trained in hospital equipment. Excellent bedside manner with keen observational skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
CCMA
Baylor Scott & White Medical Center
Temple , Tx
06.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Cardiology Technician
Baylor Scott & White
Temple, TX
08.2022 - 06.2023
- Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Communicated test or assessment results to medical professionals.
Customer Service Representative
Lone-star Collision
Killeen, TX
06.2021 - 08.2022
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Technical Diploma - Allied Health
Training Center of Central Texas
Harker Heights, TX07.2022
High School Diploma -
Liberty University
Lynchburg, VA07.2021
Skills
- Phlebotomy
- CPR
- Collecting vitals
- Strong clinical judgment
- Attention to Detail
- First Aid/CPR
- Excellent Communication
- Interpersonal Communication
- PPE Compliance
- Active Listening
- Critical Thinking
- Teambuilding
- Clerical Support
- Multitasking Abilities
- Cultural Awareness
- Teamwork and Collaboration
- Decision-Making
Certification
- CCMA - Certified Clinical Medical Assistant
- CET - EKG Technician
- PT - Phlebotomy Technician
- CAP - Certified Administrative Professional
Timeline
CCMA
Baylor Scott & White Medical Center
06.2023 - Current
Cardiology Technician
Baylor Scott & White
08.2022 - 06.2023
Customer Service Representative
Lone-star Collision
06.2021 - 08.2022
Technical Diploma - Allied Health
Training Center of Central Texas
High School Diploma -
Liberty University