Joshua Manint
Memphis,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Process Assistant
T3 • Amazon LLC
Memphis, TN
03.2022 - Current
- Creating work flows for 4 floors of Amazon Robotic Pick teams to operate at above the goal standards, Increasing performance of pick by over 25%
- Partnering with Shift Operations Managers to identify Risk in CE or Trans paths and plans to mitigate Risk on a day-to-day action basis
- Monitoring Day over Day improvements with individual Amazon Associates to recognize and reward top improving AA’s as well provide more structured coaching to AAs under goals
- Worked on takt time procedures with team saw improvement by 10% with-in the first week and 15% improvement by the end of the second week with many still exceeding takt time goals
- Worked with bottom performing AA’s performing one on one coaching’s seeing performance increase by more than 100 units per hour, and some with over 175 units per hour with-in in the course of a week and seeing more than a 50% increase of building performance over a two-month period with continued training.
Independent Contractor
Uber
Memphis, TN
10.2021 - Current
- Managed quality control and maintained high level of customer satisfaction.
- Used advanced driving techniques to better improve time management and safety.
Assistant Manager
Pop's
Memphis , TN
04.2018 - 04.2020
- Built loyal clientele by growing natural friendships with clients and vendors to grow Kitchen selection into a new market, bringing in 15% new revenue in first year
- Managed inventory, peer development and customer expectations while focusing on making customer satisfaction my most absorption
- Worked with host and servers to make the Pop’s a better environment finding solutions to area’s of work that can make communication more fluent between all area’s including the electronic ordering system, mobile order’s, and food drop off’s
Education
High School Diploma -
Union Academy
Memphis, TNSkills
- Problem Solve
- Task Delegation
- Recruiting and Interviewing
- Microsoft Office
- Staff Training and Development
- Customer Relations
- Project Management
- Operations Management
- Strategic Planning
Timeline
Process Assistant
T3 • Amazon LLC
03.2022 - Current
Independent Contractor
Uber
10.2021 - Current
Assistant Manager
Pop's
04.2018 - 04.2020
High School Diploma -
Union Academy
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