Summary
Overview
Work History
Education
Skills
Certification
Languages
Experience
Timeline
Generic

Melissa Carias

Pascoag,RI

Summary

Results-driven Process Assistant with strong capability in enhancing productivity and streamlining workflow processes. Specialize in process optimization, quality control, and data analysis to support efficient operations. Excel in communication, problem-solving, and teamwork, leveraging these skills to foster collaboration and improve process outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
Johnston, RI
08.2024 - Current
  • Analyzed data from multiple sources to identify opportunities for improvement.
  • Facilitated training sessions for staff on how to use newly implemented processes effectively.
  • Identified areas for improvement within existing processes.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.
  • Ensured accuracy of documents by conducting regular audits and reviews against established standards.
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Boston Warehouse

Housewares Black & Decker
Seekonk, MA
02.2022 - 04.2025
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Tracked shipments using automated systems to monitor progress and ensure on-time delivery.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Operated lift and hand trucks to transfer materials to and from target areas.

Sortation Associate

Amazon
Bellingham, MA
11.2023 - 08.2024

Fulfillment Associate

Amazon
Bridgewater, MA
06.2022 - 05.2023
  • Assisted customers with pick-up orders at designated loading docks or drive-through areas.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
  • Operated forklift safely in order to move large quantities of products within the warehouse.
  • Loaded items onto pallets or into containers for shipment.

Sortation Associate

Amazon
Milford, MA
11.2021 - 05.2022
  • Inspected packages for damage or incorrect labeling prior to sorting.
  • Provided support during peak periods by working extended shifts when required.
  • Ensured all safety regulations were followed at all times while operating machinery.
  • Continuously monitored work area for potential safety hazards or violations.
  • Communicated effectively with supervisors regarding progress updates on assigned tasks.
  • Operated conveyor belt systems to move items from one station to the next.
  • Loaded and unloaded trucks with heavy lifting equipment as needed.
  • Collaborated with other team members to ensure efficient workflow of packages through the process line.

Wendy's Area Manager

Wendys Fast Food
Woonsocket, RI
11.2020 - 10.2021
  • Provided guidance on the implementation of new policies and procedures in stores.
  • Coached Store Managers on developing effective sales strategies and building customer loyalty.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Inspected store facilities regularly to ensure compliance with safety regulations and standards.

Education

High School Diploma -

WOONSOCKET HIGH SCHOOL VILLA NOVANS
Woonsocket, RI
03-2020

Skills

  • Data analysis
  • Process improvement
  • Employee training
  • Documentation management
  • Report preparation
  • Microsoft Excel
  • Shipping and receiving
  • Coaching
  • Stow
  • Pick
  • Picking
  • ICQA
  • Problem Solve
  • Staffing
  • Clearing dwellings
  • Apollo Auditor
  • Bilingual (Spanish/English)
  • Math and calculations

Certification

  • forklift driver certified by Amazon
  • Own a beauty business

Languages

English
Professional
Spanish
Full Professional

Experience

  • Launched PVD2 new fulfillment at johnston RI.
  • STA TPA4
  • ICQA problem solve.
  • AFM problem solve.
  • Pod transfers skills, management and full process.
  • Yard Marshall.
  • TDR trained.
  • Blitz trained.
  • SBC SRC CC trained.
  • Induct.
  • Gatekeeper.
  • Broomstick .
  • Ability to have good communication and team work .

Timeline

Process Assistant

Amazon
08.2024 - Current

Sortation Associate

Amazon
11.2023 - 08.2024

Fulfillment Associate

Amazon
06.2022 - 05.2023

Boston Warehouse

Housewares Black & Decker
02.2022 - 04.2025

Sortation Associate

Amazon
11.2021 - 05.2022

Wendy's Area Manager

Wendys Fast Food
11.2020 - 10.2021

High School Diploma -

WOONSOCKET HIGH SCHOOL VILLA NOVANS

Similar Profiles

CREATE PROFILE