Over a span of 8 years in the Security field have achieved and improved interpersonal skills necessary for developing and maintaining professional relations with a variety of people, as well as skills beneficial for handling a variety of social interactions ranging from customer service to diffusing/preventing hostility.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Communications and Security Specialist
SUNY Upstate Medical University
04.2020 - Current
Operating radio receiver and broadcast equipment, telephone equipment
Using the New York Statewide Police Information Network (NYSPIN) in cooperation with local and state law enforcement agencies for the purpose of locating missing persons or individuals with active warrants who may be in the hospital
Documenting incidents via a Computer Aided Dispatch program
Render professional customer service
Monitoring points of entry via CCTV, and operating other electronic security systems including duress alarms with interactive maps, secured doors, High Risk patient elopement prevention systems
Multi-tasking, managing multiple calls as they come in via phone, radio, and intercom call box simultaneously
Public Safety Officer
SUNY Upstate Medical University
06.2016 - 04.2020
Screen visitors and patients as they enter the hospital through the Main Lobby or the Emergency Department
Perform patrols, respond to calls for service, utilize crisis prevention and intervention techniques to diffuse hostile situations, perform escorts, and conduct building lockdowns and openings, as directed
Provide assistance to other department staff, including performing other duties as directed by department's supervisory staff.
Security Guard
Securitas Security Services USA
05.2015 - 06.2016
Used electronic gates to control vehicle and pedestrian traffic entering the building grounds
Foot/Vehicle patrols
Completion of daily activity reports.
Packaging Clerk
ValueMailers
01.2014 - 05.2015
Organizing and placing shipping labels onto products to then be loaded onto a trailer
Forklift operations necessary for retrieving packages and products intended for shipping.