PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

Joshua Martinez

Super King
Glendale,CA
13
years of professional experience

Results-oriented retail sales leader with expertise in team leadership and customer engagement. Experience in organizing merchandise, training staff, and exceeding sales goals. Strong management skills ensure efficient operations and exceptional customer experiences.

Work History

Produce Associate

2 Years 1 Month
Super King | 07.2024 - Current
  • Stock and rotate produce to maximize freshness and minimize waste
  • Assisted customers with locating products and verifying prices to enhance shopping experience
  • Maintain clean, organized, and food-safe department displays
  • Monitored inventory levels and restocked products.
  • Work collaboratively with team members in a fast-paced environment
  • Trained new associates on safety protocols and operational procedures.
  • Managed inventory levels to ensure product availability and minimize waste.
  • Assisted in the implementation of new stocking procedures to enhance efficiency.

Produce Associate

3 Months
Jons Marketplace | 04.2024 - 07.2024
  • Stocked fruits and vegetables and removed damaged items
  • Supported team operations during busy hours to ensure efficient service
  • Conducted quality inspections to maintain high standards in produce selection.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.

Cashier / Stock Clerk

4 Months
Smart & Final | 03.2023 - 07.2023
  • Operated POS system and handled customer transactions accurately
  • Assisted customers with purchases and product inquiries
  • Restocked merchandise and maintained store presentation
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained accurate cash drawers and balanced registers at end of shifts.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to enhance store operations and improve customer satisfaction.

Assistant Manager

5 Years 2 Months
Get Yok’d Sports Nutrition | 05.2016 - 07.2021
  • Recommended products to customers based on fitness and nutrition goals, enhancing their shopping experience
  • Assisted customers with product recommendations based on fitness and nutrition goals
  • Resolved customer concerns to maintain positive relationships and foster customer loyalty
  • Managed daily store operations and provided training to team members.
  • Managed inventory and restocked products based on demand
  • Developed training programs for new employees, enhancing onboarding experience and operational efficiency.
  • Implemented performance metrics to evaluate staff productivity, fostering a culture of accountability and improvement.

Maintenance / Personal Training Coordinator

5 Months
LA Fitness Signature Club | 01.2016 - 06.2016
  • Coordinated client scheduling and addressed customer service inquiries
  • Facilitated operations and coordinated maintenance activities for facility
  • Prepared reports and administrative materials.
  • Developed and implemented training programs for new staff, enhancing onboarding experience.
  • Collaborated with department heads to identify training needs and align programs with business goals.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Coordinated schedules for training sessions, ensuring optimal attendance and resource allocation.

Sales Associate

1 Year 3 Months
Nutrishop | 10.2014 - 01.2016
  • Highlighted sales and special offers to enhance customer interest
  • Developed product knowledge to assist customers in selecting appropriate nutritional supplements.
  • Maintained store merchandising standards to enhance product visibility and customer engagement.
  • Assisted in inventory management, tracking stock levels and coordinating replenishment orders.
  • Trained new associates on sales techniques and customer service best practices to improve team performance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Yard Supervisor

1 Year 1 Month
Holy Trinity Elementary School | 09.2013 - 10.2014
  • Oversaw student engagement during recess and outdoor activities to foster a safe and enjoyable environment
  • Enforced school safety protocols and behavior expectations to maintain order and promote a positive atmosphere
  • Supported staff with various daily tasks
  • Supervised daily yard operations to ensure safety and compliance with school policies.
  • Trained and mentored staff on best practices for yard management and student engagement.
  • Developed strategies to improve playground safety and reduce incident reports.

Education

High School Diploma - Business Administration, Physical Therapy

Glendale Community College | Glendale, CA

Field of Study: Entrepreneurship and Welding

Relevant Coursework

Entrepreneurship

  • Intro to Entrepreneurship
  • Small Business Management
  • Business Management
  • Marketing

Welding

  • Intro to Welding
  • Shielded Metal Arc Welding
  • Gas Metal Arc Welding
  • Oxygen & Acetylene Welding
  • Metal Inert Gas Welding
  • 3.4 GPA

High School Diploma

Bellarmine Jefferson High School | Burbank, CA

Skills

Leadership
Customer engagement
Produce merchandising
Inventory organization
Onboarding new associates
Written and oral communication
Retail sales
Team collaboration
Product knowledge
Proficient in Microsoft Office Suite: Excel
Word
Powerpoint
Stock rotation
Inventory management software
Inventory management

Timeline

Produce Associate

Super King
07.2024 - CurrentRead More

Produce Associate

Jons Marketplace
04.2024 - 07.2024Read More

Cashier / Stock Clerk

Smart & Final
03.2023 - 07.2023Read More

Assistant Manager

Get Yok’d Sports Nutrition
05.2016 - 07.2021Read More

Maintenance / Personal Training Coordinator

LA Fitness Signature Club
01.2016 - 06.2016Read More

Sales Associate

Nutrishop
10.2014 - 01.2016Read More

Yard Supervisor

Holy Trinity Elementary School
09.2013 - 10.2014Read More

Glendale Community College

High School Diploma from Business Administration, Physical Therapy
Read More

Bellarmine Jefferson High School

High School Diploma
Read More
Joshua Martinez