JOSHUA MARTINEZ
ALTADENA,CA
Summary
Reliable Sales Associate experienced in inventory management, cash handling, and customer service. Contributed to enhanced customer satisfaction through effective meat order fulfillment and adherence to health codes, reducing waste and ensuring product freshness. Maintained a safe shopping environment by complying with safety regulations and ensuring cleanliness in work areas.
Overview
9
9
years of professional experience
Work History
Meat Department Associate
Restaurant Depot
Pasadena, California
04.2024 - Current
- Fulfilled meat orders for Restaurant Depot members, ensuring quality and freshness.
- Checked product dates, quality, and appearance for Meat Department freshness standards.
- Weighed, labeled, and priced meat items using department scales and tags.
- Stocked refrigerated displays and walk-in coolers with fresh meat products to maintain optimal product availability.
- Rotated inventory to ensure adherence to first in, first out product handling, minimizing waste.
- Assisted members with product selection, packaging, and special meat requests.
- Managed customer complaints professionally and efficiently resolving any issues that arose.
Cleaning Assistant
Action Duct Cleaners
Altadena, California
05.2020 - 04.2024
- Ensured compliance with health codes and regulations for chemical use.
- Cleaned air ducts and vents using specialized brushes and vacuums.
- Sanitized common areas, including lobbies, hallways, and break rooms, to maintain a clean and safe environment.
- Followed all health codes and regulations regarding the use of chemicals.
- Ensured that all work was done according to code regulations.
- Installed protective covers and displayed safety signage to secure work areas.
- Maintained cleanliness of job sites throughout each project.
- Inspected air ducts thoroughly to identify potential issues affecting indoor air quality. for mold, mildew, dust, dirt, debris, or other contaminants.
CASHIER/ RECEIVING ASSOCIATE
WESTLAKE ACE HARDWARE
South Pasadena, CA
10.2019 - 05.2020
- Assisted customers in locating products, answering inquiries and providing recommendations to enhance shopping experience.
- Inspected items for damage and reported issues to a supervisor to return unsalable merchandise and obtain replacements for customers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Greeted customers and provided assistance in locating necessary store items to improve overall customer satisfaction.
- Coordinated with team members to ensure smooth and accurate movement of materials.
- Transported, loaded, unloaded and stacked materials.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
COURTESY CLERK
SUPER KING MARKETS
ALTADENA, CA
04.2018 - 10.2019
- Assisted customers with price checks, heavy items and finding products.
- Assisted customers with price checks, heavy items, and locating products to enhance the shopping experience.
- Collected shopping carts from parking lot to maintain a clean, organized parking lot area.
- Returned items to appropriate shelves for better organization.
- Packaged or bagged purchases and helped customers move items to the vehicle.
- Provided fast, friendly, and knowledgeable service for routine inquiries and service complaints to ensure customer satisfaction.
Education
JOHN MUIR HIGH SCHOOL
PASADENA, CASkills
- Inventory management
- Certified forklift operator
- Material handling
- Loading operations
- Product replenishment
- Customer service
- Loading operations
Timeline
Meat Department Associate
Restaurant Depot
04.2024 - Current
Cleaning Assistant
Action Duct Cleaners
05.2020 - 04.2024
CASHIER/ RECEIVING ASSOCIATE
WESTLAKE ACE HARDWARE
10.2019 - 05.2020
COURTESY CLERK
SUPER KING MARKETS
04.2018 - 10.2019
JOHN MUIR HIGH SCHOOL