Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Marx

Brooksville

Summary

Dynamic Warranty/Sales Representative at Hometeampestdefense with a proven track record in customer relations and sales strategy development. Enhanced client satisfaction through effective upselling, while consistently exceeding quotas. Skilled in negotiation tactics and fostering trust-based relationships, resulting in increased repeat business and revenue growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Warranty/Sales Representative

Hometeampestdefense
03.2022 - Current
  • Addressed client concerns promptly, resulting in enhanced satisfaction levels.
  • Generated additional sales opportunities through effective upselling and cross-selling techniques.
  • Expanded customer base via cold calling, networking, and relationship building efforts.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Landscape Foreman

Utopia Landscape Services
11.2017 - 03.2022
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Operated skid steers, wheel loaders, forklifts, and yard goats.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Developed lasting customer relationships and grew network over time.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
  • Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
  • Reduced costs with effective inventory management for supplies such as plants, mulch, tools, and equipment.

Framing Foreman

Innovative Contractor Solutions
01.2009 - 11.2017
  • Maintained high-quality standards for framing work by demonstrating expert carpentry skills and mentoring junior crew members in best practices.
  • Improved overall productivity through strong leadership, clear communication, and timely resolution of issues among team members.
  • Developed custom solutions for unique building challenges encountered during construction process, ensuring overall structural integrity is maintained without compromising aesthetic appeal.
  • Achieved high customer satisfaction rates by delivering projects on time, within budget constraints and consistently meeting or exceeding client expectations for quality work.
  • Reduced material waste and costs by accurately estimating job requirements and ordering necessary supplies.
  • Increased project efficiency by implementing effective construction strategies and delegating tasks to crew members.
  • Developed strong relationships with clients through regular communication updates on project progress and addressing any concerns or changes promptly.
  • Streamlined workflow through effective organization of tools, equipment, and materials for easy accessibility during construction projects.

Education

High School Diploma -

Rising Sun Highschool
Rising Sun, MD
05-2008

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling
  • Product and service sales

Timeline

Warranty/Sales Representative

Hometeampestdefense
03.2022 - Current

Landscape Foreman

Utopia Landscape Services
11.2017 - 03.2022

Framing Foreman

Innovative Contractor Solutions
01.2009 - 11.2017

High School Diploma -

Rising Sun Highschool

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