Joshua Mashburn
Springdale,AR
Summary
Reliable and detail-oriented professional with experience in financial services, customer interaction, and safety-focused environments. Known for maintaining accuracy, accountability, and professionalism when handling sensitive information and high-responsibility tasks. Demonstrates strong communication skills, situational awareness, and the ability to remain calm and professional in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Teller / Customer Service Representative
Armstrong Bank
11.2025 - Current
- Process financial transactions including deposits, withdrawals, and payments while maintaining strict accuracy and confidentiality.
- Assist customers with account services and new account openings while verifying identification and documentation.
- Maintain balanced cash drawers and support daily branch balancing procedures.
- Resolve customer concerns professionally and escalate complex matters when necessary.
- Follow bank security procedures and compliance policies when handling financial information.
Bank Teller
First Bank of Owasso
05.2025 - 11.2025
- Processed high-volume financial transactions with strong attention to detail.
- Balanced cash drawers and assisted with vault counts while maintaining accountability.
- Provided customer assistance and resolved account concerns professionally.
- Maintained confidentiality while working with sensitive financial records.
Aircraft Detailer
Afterglow Aircraft Solutions
06.2023 - 08.2025
- Performed detailed cleaning and inspection of aircraft interiors and exteriors.
- Followed strict safety procedures in airport and hangar environments.
- Maintained strong attention to detail in a safety-sensitive setting.
Pet Care Specialist / Runner
SAHO
04.2021 - 11.2023
- Assisted with pet intake and release while communicating with customers and processing payments.
- Maintained safe and sanitary kennel environments following health and safety standards.
- Monitored animal behavior and reported concerns to ensure safety and proper care.
Education
High School Diploma -
Prism North America
Skills
- Public Interaction & Customer Service
- Documentation and Report Accuracy
- Cash Handling & Financial Accountability
- Conflict Resolution & Problem Solving
- Safety Awareness & Procedure Compliance
- Attention to Detail
- Professional Communication
- Team Collaboration
Timeline
Teller / Customer Service Representative
Armstrong Bank
11.2025 - Current
Bank Teller
First Bank of Owasso
05.2025 - 11.2025
Aircraft Detailer
Afterglow Aircraft Solutions
06.2023 - 08.2025
Pet Care Specialist / Runner
SAHO
04.2021 - 11.2023
High School Diploma -
Prism North America