EDGAR SANDOVAL
Haslet,TX
Summary
Dynamic professional with a proven track record at Commercial Bank of Texas, excelling in personal and business account openings and cash forecasting. Recognized for exceptional problem-solving skills, I developed an Excel tracker that significantly reduced excess cash. Committed to delivering outstanding customer service while ensuring compliance and accuracy in all transactions.
Overview
9
9
years of professional experience
Work History
Teller / Customer Service Representative
Commercial Bank of Texas (CBTX)
Fort Worth, TX
01.2020 - Current
- Open new personal and business accounts, including deposit accounts and consumer products like CDs and IRAs, and trust account opening, by collecting required information, verifying documents, and completing accurate account onboarding.
- Handle daily teller transactions (deposits, withdrawals, payments).
- Support cash forecasting and cash ordering; track needs and update logs for shipments and controls.
- Helped customers in batch and over the phone with both routine and difficult, unique issues, and followed through until it was handled.
- Maintain confidentiality and follow bank procedures for documentation and compliance.
- Project: Built and improved an Excel tracker for cash forecasting and ordering that reduced recurring excess cash.
- Recognition: Superstar Award (2 of 5 years)
Cook
Oyster Bar
Fort Worth, TX
01.2017 - 12.2021
- Line cook duties; kept timing, quality, and sanitation consistent during rushes.
Crew Member
Chipotle
Fort Worth, TX
01.2020 - 12.2020
- Worked in a high-volume store; kept up with speed, cleanliness, and accuracy.
Youth Mentor
Middle School Mentoring Program
Fort Worth, TX
01.2019 - 01.2020
- Mentored middle school students lacking consistent home support to enhance academic and social skills.
- Facilitated regular discussions on decision-making, behavior, attendance, and personal goals.
- Developed routines and accountability through ongoing check-ins and goal tracking.
- Collaborated with program staff to secure additional resources for students needing extra assistance.
- Achieved measurable reductions in suspensions and disciplinary write-ups for participating students.
Education
Some College (No Degree) -
Tarrant County College District
Fort Worth, TXDiploma -
R.L. Paschal High School
Fort Worth, TXSkills
- Personal and business account opening
- Teller transactions
- Cash handling
- Cash forecasting
- Cash orders
- Shipment coordination
- Customer service
- Problem solving
- Customer issue resolution
- Compliance
- Documentation
- Consistency with procedures
- Excel tracking tools
- Reports
- Account onboarding
- Compliance procedures
- Excel tracking
Timeline
Teller / Customer Service Representative
Commercial Bank of Texas (CBTX)
01.2020 - Current
Crew Member
Chipotle
01.2020 - 12.2020
Youth Mentor
Middle School Mentoring Program
01.2019 - 01.2020
Cook
Oyster Bar
01.2017 - 12.2021
Some College (No Degree) -
Tarrant County College District
Diploma -
R.L. Paschal High School