Joshua Masone
Delray Beach
Summary
Friendly and reliable with natural ability to provide exceptional support and maintain positive work environment. Possesses foundational knowledge of administrative tasks and effective communication combined with strong organizational skills. Aims to facilitate smooth operations and contribute positively to team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Staff Member
Millers Ale House Bar and Grill
Boca Raton, FL
01.2025 - Current
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to facilitate order processing, improving overall efficiency of the restaurant.
- Responded promptly to customer inquiries and concerns, contributing to positive dining experiences.
- Fully ran the TOGO station, organizing and packaging food, assuring quality for the customers.
Team Member
Urban Air Adventure Park
Winter Garden, FL
04.2024 - 12.2024
- Assisted guests with park activities, ensuring a safe and enjoyable experience.
- Helped deal with customer complaints, resolving issues and ensuring customers return.
- Collaborated with team members to enhance operational efficiency during peak hours.
- Provided support in setup and breakdown of events, ensuring timely execution.
Team Member
Classic Car Wash & Detail Center
Winter Garden, FL
05.2023 - 03.2024
- Cleaned cars in the full service area, working swiftly in a fast paced environment.
- Operated pressure washers and vacuums to ensure thorough vehicle cleaning.
- Assisted customers with service options, enhancing overall satisfaction and experience.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
Education
Bachelor of Science - Management Information Systems
Florida Atlantic University
Boca Raton, FL05-2028
High School Diploma -
Windermere Highschool
Windermere, FL05-2024
Skills
- Excellent teamwork
- Adaptable to change
- Heavy lifting
- Maintaining cleanliness
- Polite demeanor
- Cleaning and sanitizing
- Food safety practices
- Professional appearance
- Guest service management
Certification
Adobe illustrator certified
Photoshop certified
Food Handler certification
Timeline
Support Staff Member
Millers Ale House Bar and Grill
01.2025 - Current
Team Member
Urban Air Adventure Park
04.2024 - 12.2024
Team Member
Classic Car Wash & Detail Center
05.2023 - 03.2024
Bachelor of Science - Management Information Systems
Florida Atlantic University
High School Diploma -
Windermere Highschool