Joshua M. Brown
Queens,NY
Summary
Administrative operations and facilities support professional with 10+ years of experience in office workflows, branch readiness, service coordination, vendor communication, mailroom operations, inventory tracking, and cross-functional support. Known for reliability, discretion, clear communication, and service-focused follow-through.
Overview
7
7
years of professional experience
Work History
Facilities Coordinator | Branch Facilities & Workplace Operations
UNFCU / United Nations Federal Credit Union
New York, NY
06.2024 - Current
- Oversee facilities coordination and workplace readiness across two Manhattan branch locations.
- Tracked cleaning, maintenance, repair, HVAC, sanitation, and branch upkeep requests to ensure service continuity.
- Maintain supply inventory and monthly ordering records in Excel for supervisory review.
- Supported facility projects including painting, construction, renovations, safety protocols, contracts, and equipment needs to maintain operational standards.
- Coordinated with vendors, managers, IT teams, and branch personnel to effectively resolve operational issues.
Mailroom / Administrative Services | Logistics, Member Documents & Employee Support
UNFCU
05.2022 - 05.2024
- Handled confidential member documents, including account closures, recertifications, subpoenas, and statements, ensuring compliance and security of sensitive information.
- Manage receipt, tracking, routing, and documentation of employee packages using BRYNKA software.
- Handle confidential member documents including account closures, recertifications, subpoenas, statements, and related materials.
- Coordinated shipping needs for FedEx, DHL, Amazon, and UPS, managing package notifications and email updates to streamline logistics operations.
Administrative Coordinator | Internal Operations, Records & Branch Support
The Millennium Group International LLC
03.2020 - 11.2021
- Coordinated workflows by organizing requests, tracking follow-ups, and facilitating communication among staff, supervisors, vendors, and support teams to ensure timely project progress.
- Maintained comprehensive records for supplies, facility needs, employee requests, package notifications, and service updates, enabling efficient resource management.
- Respond to employee inquiries, workspace needs, equipment requests, and daily priorities.
- Responded to employee inquiries and addressed workspace needs, equipment requests, and daily priorities, ensuring a supportive work environment.
Education
Associate of Science - Liberal Arts And Sciences
Lagaurdia Community College
Queens, NY05-2017
Skills
- Administrative operations
- Facilities coordination
- Mailroom logistics
- Software proficiency
- Facilities maintenance
- Documentation and recordkeeping
- File organization
- Meeting planning
- Scheduling appointments
- Project Support
- Recordkeeping
- Appointment scheduling
- Event planning
- Managing office supply inventory
- Software applications
- Microsoft Word, Outlook, BRYNKA, Windows 8–11, basic hardware/software support, problem solving, and service excellence
- Time management
- Telephone etiquette
- Calendar management
- Data collection
- Experienced with Minor installations for fixtures such as decals, ceiling tiles, and light bulbs
- Event planning
- Office supply management
- Office equipment maintenance
Personal Information
Title: Administrative Operations Facilities Coordination Branch Support
Timeline
Facilities Coordinator | Branch Facilities & Workplace Operations
UNFCU / United Nations Federal Credit Union
06.2024 - Current
Mailroom / Administrative Services | Logistics, Member Documents & Employee Support
UNFCU
05.2022 - 05.2024
Administrative Coordinator | Internal Operations, Records & Branch Support
The Millennium Group International LLC
03.2020 - 11.2021
Associate of Science - Liberal Arts And Sciences
Lagaurdia Community College