Joshua McCormick
Field Technician II
Keedysville,MD
Summary
Competent Telecommunications Technician bringing 12+ years of experience installing voice, data, and network systems while performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Expert at equipment configuration and troubleshooting with a mindset built for problem solving. Often called to participate in "Tiger Teams" or tackling issues when others could not get the job done. Worked across three generations of Telecommunication starting with GSM and CDMA, into WiMAX\LTE and finally most recently with 5G systems and software.
Overview
13
13
years of professional experience
26
26
years of post-secondary education
Work History
Field Technician II
Ericsson
Baltimore, Maryland
07.2013 - Current
- Implementation and Deployment of Sprint's 5G and 4G network, following up with maintenance and repair of the network.
- Performed troubleshooting and diagnostics of malfunctioning equipment including; core network elements, Base Transceiver Station hardware, fiber circuits, and point-to-point microwave systems.
- Diagnosed equipment malfunctions by analyzing technical data using Wireshark, SAM, NetAct, WPS, BTS Site Manager applications.
- Collaborated with Samsung, Alcatel-Lucent, and Ericsson manufacturer to troubleshoot and manage complex equipment repairs.
- Networking and Integration support for Cisco, Ciena and Juniper products from local Cell Site Routers to core elements.
- RF Acceptance Procedure utilizing TEMS Investigation software to test newly installed hardware and ensure proper measurements of RF before implementation.
Field Technician I
Clearwire Wireless
Columbia, Maryland
11.2009 - 07.2013
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Worked closely with network administrators and server engineers to deliver quality service.
- Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
- Performed construction operations and installation of telecommunications towers for several telecom companies.
- Responded to service requests during and after business hours.
- Installed and configured WiMAX 4G network and base station elements at over 200 sites.
Education
20 Credits - Cyber Security
University of Maryland Global Campus
Baltimore 05.2001 - 12.2019
70 Credits - Computer Science
University of Maryland - Baltimore County
Baltimore, MD 05.2001 - 11.2008
Skills
Troubleshooting systems
Timeline
Field Technician II
Ericsson
07.2013 - Current
Field Technician I
Clearwire Wireless
11.2009 - 07.2013
20 Credits - Cyber Security
University of Maryland Global Campus
05.2001 - 12.2019
70 Credits - Computer Science
University of Maryland - Baltimore County
05.2001 - 11.2008
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