Joshua McCutcheon
Madisonville,KY
Summary
With a proven track record at Tasty Brands, LLC, I excel in enhancing system efficiency and customer satisfaction. Expert in refrigeration system installation and adept at fostering team collaboration, I've significantly contributed to reducing energy costs and improving service delivery. My mechanical skills and ability to resolve complex technical issues swiftly underscore my commitment to excellence and reliability in the HVAC field.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Refrigeration and Air Conditioning Technician
Tasty Brands, LLC,
01.2022 - Current
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
- Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
- Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
- Performed comprehensive preventative maintenance tasks tailored specifically to prolonging the life of each unique system.
- Streamlined workflow processes by maintaining an organized inventory of tools, parts, and supplies necessary for jobs.
- Assisted in design improvements resulting in more efficient layouts that contributed towards reduced energy costs.
- Upheld high standards of workmanship when installing new systems which led to increased referral business from satisfied clients.
- Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.
Line Technician
Berry Plastics
01.2021 - 01.2022
- Enhanced equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
- Increased production rates by troubleshooting and resolving technical issues in a time-sensitive manner.
- Documented all operations and managed communication with team members.
- Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
- Maintained and operated automated manufacturing equipment.
- Adjusted equipment and troubleshot issues.
- Improved system efficiency by performing routine maintenance and repairs on electrical, hydraulic, and mechanical components.
- Inspected all products for quality and optimum performance.
Manager and Lead Service Technician
Hopkins County Heating and Air Conditioning, LLC
01.1999 - 01.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Education
No Degree - HVAC-R License
Western Kentucky Tech
Paducah, KYSkills
- Cooling towers
- Schematic reading
- Control systems
- System diagnostics
- HVAC system design
- Mechanical skills
- Pressure testing
- Motor replacement
- Electrical diagnostics
- Wiring
- Cooling systems
- Blueprints and diagrams
- Reliability
- Heating and ventilation repairs
- Repairing refrigeration systems
- Diagnostic abilities
- HVAC system maintenance
- Refrigeration system installation
Certification
KY HVAC-R Master
KY HVAC-R Journeyman
KY State Electrical
Languages
English
Professional Working
Timeline
Refrigeration and Air Conditioning Technician
Tasty Brands, LLC,
01.2022 - Current
Line Technician
Berry Plastics
01.2021 - 01.2022
Manager and Lead Service Technician
Hopkins County Heating and Air Conditioning, LLC
01.1999 - 01.2020
No Degree - HVAC-R License
Western Kentucky Tech
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