Joshua M. Claunch
Fargo,ND
Summary
With my diverse sales and service experience, I am looking to partner with a proven leader for a long-term career. My sociable personality gives me the ability to start a conversation, while my attention to detail assists in completing projects to the customers and business satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesman
Corwin CDJR
11.2022 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate vehicles based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Personal Banker
Cornerstone Bank
05.2022 - 11.2022
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Mortgage Broker
Anytime Mortgage
08.2021 - 05.2022
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Explained entire mortgage loan process to borrower.
- Assessed clients' financial data to determine loan suitability.
- Implemented efficient documentation practices that expedited processing times while ensuring compliance with industry regulations.
Car Salesman
Gateway
02.2020 - 08.2021
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
Education
High School Diploma -
Minnewaska Area High School
Glenwood, MN01.2018
Medical Laboratory Science
Rasmussen College
Moorhead, MNFinance
M-State
Moorhead, MNSkills
- Sales and marketing strategies
- Customer relationship building
- Lead prospecting
- Objection handling
- Loan origination
- Sales development
- Financial analysis
- Document review
- Fraud prevention
- Banking policies and procedures
Certification
- Ram Certification
- EV Certification
- Jeep Certification
- Mortgage License
LANGUAGES
English
Timeline
Salesman
Corwin CDJR
11.2022 - Current
Personal Banker
Cornerstone Bank
05.2022 - 11.2022
Mortgage Broker
Anytime Mortgage
08.2021 - 05.2022
Car Salesman
Gateway
02.2020 - 08.2021
High School Diploma -
Minnewaska Area High School
Medical Laboratory Science
Rasmussen College
Finance
M-State
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