Results-driven trainer known for enhancing customer service through effective staff training and performance evaluation. Committed to developing employee skills and promoting a culture of continuous improvement.
Overview
3
3
years of professional experience
Work History
Certified Restaurant Trainer
Whatabuger
New Braunfels
12.2023 - Current
Trained new employees on customer service protocols and operational guidelines to enhance service quality.
Monitored staff performance to deliver targeted feedback and coaching, fostering continuous improvement.
Oversaw training records to assess employee development and recognize individuals ready for promotion.
Applied best practices for workflow efficiency and customer satisfaction, contributing to a positive dining experience.