Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Mendez

New Braunfels

Summary

Results-driven trainer known for enhancing customer service through effective staff training and performance evaluation. Committed to developing employee skills and promoting a culture of continuous improvement.

Overview

3
3
years of professional experience

Work History

Certified Restaurant Trainer

Whatabuger
New Braunfels
12.2023 - Current
  • Trained new employees on customer service protocols and operational guidelines to enhance service quality.
  • Monitored staff performance to deliver targeted feedback and coaching, fostering continuous improvement.
  • Oversaw training records to assess employee development and recognize individuals ready for promotion.
  • Applied best practices for workflow efficiency and customer satisfaction, contributing to a positive dining experience.

Education

High School Diploma -

School of Choice
New Braunfels, TX
05-2023

Skills

  • Employee training
  • Customer service
  • Staff performance evaluation
  • Team leadership
  • Supervision and leadership
  • Workflow management
  • Operational compliance
  • Attention to detail
  • Problem solving
  • Analytical and critical thinking
  • Effective communication
  • Time management
  • Adaptability to change
  • Conflict resolution
  • Remote office availability
  • Research

Timeline

Certified Restaurant Trainer

Whatabuger
12.2023 - Current

High School Diploma -

School of Choice
Joshua Mendez