William Salamon
Buford,GA
Summary
Dynamic professional with a proven track record at Whataburger, specializing in training program development and employee onboarding. Expert in enhancing customer service and communication skills, while effectively managing inventory. Recognized for fostering team collaboration and improving operational efficiency in fast-paced environments. Committed to driving continuous improvement and excellence in service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Restaurant Trainer
Whataburger
07.2024 - 11.2025
- Developed and delivered training programs to enhance team performance and customer service skills.
- Facilitated onboarding sessions for new employees, ensuring understanding of company policies and procedures.
- Collaborated with management to identify training needs and create tailored learning materials.
- Assessed employee progress through evaluations, providing constructive feedback for continuous improvement.
- Developed communication skills, and trained new employees.
- Worked on all stations, including the grill, make-up table, fryer, drive-thru window, front counter, and bag and tag.
- Helped restock store inventory, and keep the store sanitary.
Appliance Installer
Innovative Appliance Repair
02.2022 - 11.2023
- Assisted in installing and testing household appliances for optimal performance.
- Learned to operate installation tools and equipment safely and effectively.
- Followed safety protocols to ensure secure appliance setup in residential spaces.
- Collaborated with team members to troubleshoot installation issues promptly.
Education
BBA - Marketing
Columbus State University
Columbus, Georgia, GAHigh School Diploma -
Masuk High School
Monroe, CT06-2021
Skills
- Training program development
- Employee onboarding
- Customer service improvement
- Communication enhancement
- Team collaboration
- Inventory management
- Grill station operation
- Fryer station operation
- Drive-thru service efficiency
Certification
Forklift
Languages
Spanish
English
Timeline
Certified Restaurant Trainer
Whataburger
07.2024 - 11.2025
Appliance Installer
Innovative Appliance Repair
02.2022 - 11.2023
BBA - Marketing
Columbus State University
High School Diploma -
Masuk High School