Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Joshua Merrick

Omaha,NE

Summary

Dynamic and detail-oriented professional with extensive experience at Nebraska Furniture Mart in inventory control and delivery coordination. Proven track record in enhancing customer satisfaction through effective complaint handling and schedule coordination. Skilled in inventory management and equipped with strong problem-solving abilities, ensuring timely and accurate deliveries.

Overview

32
32
years of professional experience

Work History

Warehouse, Inventory Control, Delivery Coordinator

Nebraska Furniture Mart
06.1993 - 03.2025
  • Warehouse - loaded customers vehicles with purchased merchandise, operated the high lift to bring customer orders to dock for loading.
  • Inventory Control - audited inventory of the warehouse. Would go to dock to locate missing or misplaced inventory & place in correct racks. Would use the high lift to locate inventory that was located in upper racks. Would update inventory using the POPS system and update daily reporting.
  • Delivery Coordinator - take customer calls regarding the status of the delivery, change delivery date, resolve issues with merchandise or delivery. Received calls from delivery drivers on issues with deliveries being made. Called customers to remind of the appointment time.

Education

High School Diploma -

Stanton High School
Stanton, IA

Skills

  • Delivery tracking
  • Complaint handling
  • Schedule coordination
  • Merchandise inspections
  • Customer Service
  • Problem-solving
  • Time management
  • Microsoft Office knowledge
  • Inventory management
  • Documentation and reporting
  • Material handling
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Teamwork
  • Attention to detail
  • Task prioritization
  • Equipment operation
  • Quality control

Interests

  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I like working with my hands and fixing things
  • Video Gaming
  • Regularly practice mindfulness and meditation for overall wellness
  • Road Trips
  • Family time

Timeline

Warehouse, Inventory Control, Delivery Coordinator

Nebraska Furniture Mart
06.1993 - 03.2025

High School Diploma -

Stanton High School
Joshua Merrick