JOSHUA MEYER
Broker
Palm Coast,FL
Summary
Highly-motivated employee with 20 plus years experience with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or supervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Broker
Allen Lund
Charlotte, NC
10.2005 - 10.2024
- Negotiated rates with carriers to ensure the lowest cost for customers.
- provided and secured needed RFP agreements
- Developed relationships with shippers and carriers to maximize transportation services.
- Created marketing materials and presentations to promote services to potential clients.
- Researched new markets and identified opportunities for growth.
- Monitored freight movements and coordinated delivery schedules.
- Prepared reports detailing current market trends in the industry.
- Investigated claims from carriers or customers related to shipment delays or damages.
- Coordinated pickup and delivery times with shippers and receivers.
- Communicated regularly with customers regarding shipment status updates.
- Scheduled and booked transportations for up to 200 shipments per week.
Inbound/Outbound Operations Supervisor
Saia Motor Freight
Miami, FL
07.2000 - 09.2005
- Developed and managed a team of 90 inbound operations employees to ensure daily objectives were met.
- managed a 97 door break bulk TL and LTL terminal
- Reviewed and analyzed customer service metrics, such as average handle time, call abandonment rate., to identify areas for improvement.
- Created and maintained an effective training program for new hires to help them quickly become productive members of the team.
- Ensured compliance with applicable laws and regulations related to outbound operations activities.
- Organized regular meetings with staff members to discuss performance issues, process improvements, and career development plans.
- Maintained up-to-date knowledge of industry trends in order to stay ahead of the competition.
Education
Communication Studies
Temple University
Philadelphia, PA08-2000
Skills
- Excellent verbal and written skills
- Experience in Dry Van/ Reefer, Flatbed and LTL freight
- Effective at problem resolution
- Self-Motivated and driven with an eagerness to work as a team player
- Able to work independently but also in a team environment
- financial analysis
- Market trend expertise
- Computer & technology literate
Affiliations
- classic cars, golf. logistics
Timeline
Broker
Allen Lund
10.2005 - 10.2024
Inbound/Outbound Operations Supervisor
Saia Motor Freight
07.2000 - 09.2005
Communication Studies
Temple University
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