Joshua Miklos
Yorktown,VA
Summary
Outgoing college student pursuing summer employment. Organized and motivated employee eager to apply customer service and organizational skills in various environments.
Overview
3
3
years of professional experience
Work History
Leadership and Involvement Ambassador
Virginia Commonwealth University, VCU
Richmond, VA
08.2023 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Worker
Play A Round Golf & Games
Yorktown, VA
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Followed instructions and procedures to complete assigned tasks.
- Made food according to standard recipes with requested changes for customer satisfaction.
Crew Member
Wendy's
06.2021 - 09.2021
- Packaged menu items into bags or trays and placed drink orders into carriers
- Served food quickly for positive guest experiences
- Interacted pleasantly with guests to deliver quality customer service
- Organized and restocked supplies to support operations and team productivity
- Presented orders to guests within anticipated service times
- Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift
- Took orders from patrons and input selections into store computer system
- Processed cash and credit card payments, promptly returning receipts, coin, bills, and payment cards to customers.
Education
Bachelor of Arts, Bachelor of Science - International Studies And Anthropology
Virginia Commonwealth University
Richmond, VA05.2026
High School Diploma -
Tabb High School
Yorktown, VA06.2022
Skills
- Cleaning and Sanitizing
- Taking Orders
- Clear Communication
- Teamwork and Collaboration
- Supplies Monitoring and Restocking
- Customer Service
- Cash Handling
- Documentation and Recordkeeping
- Attention to Detail
- Drive-Thru Operations
- Payment Processing
- Cash Drawer Operations
Timeline
Leadership and Involvement Ambassador
Virginia Commonwealth University, VCU
08.2023 - Current
Worker
Play A Round Golf & Games
05.2023 - Current
Crew Member
Wendy's
06.2021 - 09.2021
Bachelor of Arts, Bachelor of Science - International Studies And Anthropology
Virginia Commonwealth University
High School Diploma -
Tabb High School