JOSHUA MILLONADO
Reseda,California
Summary
Motivated System Support technician experienced in component level hardware and windows 10 setup and troubleshooting. Strong skills in customer support and quick learning. Committed to ensuring smooth IT operations through problem-solving and technical knowledge. Dedicated to continuous improvement and up-to-date with new technologies.
Overview
4
4
years of professional experience
Work History
IT Support Specialist
Porto's Bakery & Cafe
01.2024 - Current
- Set up and configure new hardware, software, and peripheral devices, ensuring they are correctly integrated into the workplace
- Perform routine maintenance tasks, such as software updates, system backups, and hardware checks, to ensure optimal performance and security
- Assisting in the planning and execution of IT projects, such as system upgrades or new technology implementations
- Working with other IT staff, vendors, and service providers to resolve issues and improve technology services
Kitchen Dine-In Expo / Line Cook
Porto's Bakery & Cafe
01.2022 - 01.2024
- Work efficiently to prepare dishes in a timely manner, especially during busy service hours
- Communicate effectively with other kitchen staff, including chefs and fellow line cooks, to coordinate task and ensure smooth service
- Manage multiple orders at once and prioritize tasks to meet demand
Bookstore Clerk Specialists
CSUN
01.2021 - 01.2022
- Assisted in receiving and processing new shipments, including unpacking, labeling, and pricing books and merchandise
- Performed basic administrative tasks such as filing, data entry, and maintaining records of sales and inventory
- Maintained a clean and organized store environment, including tidying shelves, dusting, and ensuring that books and merchandise were in good condition
Education
Bachelor of Science - Computer Engineering
CALIFORNIA STATE UNIVERSITY OF NORTHRIDGE
05-2024
Skills
- Effective Time Management
- Proficient in Hardware Maintenance
- Java
- Experience with MATLAB
- Analytical Problem Solver
- Experienced with Microsoft Office Suite
- Experienced with Google Suite
- SPICE Modeling Proficiency
- Driven Professional
- VHDL Coding
- Verilog Programming
- System Troubleshooting
- Client Support
- Adaptability Skills
- Desktop support
Timeline
IT Support Specialist
Porto's Bakery & Cafe
01.2024 - Current
Kitchen Dine-In Expo / Line Cook
Porto's Bakery & Cafe
01.2022 - 01.2024
Bookstore Clerk Specialists
CSUN
01.2021 - 01.2022
Bachelor of Science - Computer Engineering
CALIFORNIA STATE UNIVERSITY OF NORTHRIDGE