Joshua Mills
Nashville,TN
Summary
Results-oriented professional with a demonstrated history of success in B2B Human Capital Management (HCM) sales, project management, and the seamless implementation of cutting-edge software solutions. Currently pursuing a challenging role as an Implementation Consultant at Paycor, where I aim to apply my innate client engagement skills, extensive HCM expertise, and a diligent work ethic to ensure the timely and precise execution of client implementation. Known for being a collaborative and dedicated team member, I am committed to bringing a positive, professional demeanor, coupled with strong insights, to contribute significantly to Paycor's success. My aspiration is to foster career growth within the organization and ascend to higher leadership positions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager/Senior Project Technician
NTT DATA – Vanderbilt Medical Center
02.2022 - Current
- In-field Project Manager/Technician managing teams up to five in large scale I.T. projects in a fast-paced hospital environment
- Actively take on mentoring roles of new field tech's to help them be successful in their role, and guide them to through their career
- Streamlined team communication, leading to improved collaboration and overall productivity.
- Engage in cross functional collaboration to overcome obstacles that arise during software and hardware implementation
- Serve as a company liaison between VUMC and NTT Data Project teams
- Attend weekly meetings and present progress from efforts made in the previous week, and discuss any concerns or changes that have developed
- Enhanced project efficiency by implementing streamlined processes and procedures.
- Reduced project completion time with consistent monitoring and progress tracking.
- Increased client satisfaction by ensuring timely delivery of high-quality deliverables.
Manager/Entrepreneur
EOWYN, LLC
03.2021 - 05.2022
- Co-Managed music venue
- Managed process of bringing live performances from initial recording to master tracks and distribution for “Belcourt Records”, a record label focused on live performances for underground music
- Booked live music events, managed payments to performers, and negotiated contracts with vendors and artists.
Senior (HCM) Product Advisor
HEARTLAND PAYMENT SYSTEMS
11.2017 - 04.2021
- Sold HCM SaaS products to businesses ranging from 35 - 200 employees
- Consistently exceeded monthly quotas based on new business units and revenue
- Mentored and trained new sales reps
- Organized, led, and conducted CPE Seminars to CPAs and EAs
- Consulted with business owners to enhance employee management and payment processes
- Managed a book of business by conducting ongoing meetings to ensure client satisfaction and retention
- Uncovered and grew business relationships with internal and external referral partners
- Worked closely with operations teams throughout the entire implementation process to help ensure smooth customer transition
- Boosted customer satisfaction by providing tailored product recommendations and personalized solutions.
- Enhanced sales performance through the development of effective sales strategies and comprehensive product knowledge.
New Business Development
COSTAR GROUP
02.2017 - 11.2017
- Sold Apartments.com and CoStar Market Analytics to property management companies.
Core Sales Consultant
PAYCHEX, INC
10.2016 - 02.2017
- *Please see Paychex job and description below*
Payment Processing Advisor
I3 VERTICALS (Infintech, LLC)
11.2015 - 10.2016
- Sold payment processing solutions to businesses of all sizes
- Nashville Chamber of Commerce Merchant Services Preferred Vendor Ambassador
- Researched different gateways and payment technologies to find the best solution for clients
- Streamlined merchant's payment processing procedures by implementing new software solutions to increase efficiency and accuracy
Core Sales Consultant
PAYCHEX, INC
05.2013 - 11.2015
- Sold HCM SaaS products to small and mid-size businesses
- Consistently reached over 100% of quota every month
- Consulted with businesses to customize and implement employee management processes
- Worked closely with internal partners to sell additional products
- Managed relationships with over 300 CPAs, bankers, and financial advisors
- Led, conducted, and organized CPE seminars for CPAs in the Nashville region
- Actively took on new challenges within the team to motivate and educate coworkers
Co-founder
TAKEMYSTUFF.COM LLC
07.2008 - 07.2009
- Co-founder of a .com startup
- Winner of the 2009 Florida Atlantic University Business Plan Competition
- Led a team to 1st place out of 84 teams in an entrepreneurship competition
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Established foundational processes for business operations.
Education
Bachelor of Arts - Business Administration And Management
Florida Atlantic University
Boca Raton, FL12.2012
Skills
- Project Management
- B2B Sales
- Client Relationship Management
- Change Management
- Consultation and Training
- System Configuration and Testing
- Human Capital Software Proficiency
- Microsoft Office Suite
- Strong Communication and Interpersonal Skills
- Organizational and Time Management Skills
- Technical Support
- Implementation Management
Degree And Certificates
- Bachelor of Business Administration – BBA, Management: Small Business and Entrepreneurship, Florida Atlantic University, Boca Raton, FL, 12/2012
- Professional Certificate in Cybersecurity, Massachusetts Institute of Technology, 01/2023
Certification
Professional Certificate in Cybersecurity - MIT
Timeline
Project Manager/Senior Project Technician
NTT DATA – Vanderbilt Medical Center
02.2022 - Current
Manager/Entrepreneur
EOWYN, LLC
03.2021 - 05.2022
Senior (HCM) Product Advisor
HEARTLAND PAYMENT SYSTEMS
11.2017 - 04.2021
New Business Development
COSTAR GROUP
02.2017 - 11.2017
Core Sales Consultant
PAYCHEX, INC
10.2016 - 02.2017
Payment Processing Advisor
I3 VERTICALS (Infintech, LLC)
11.2015 - 10.2016
Core Sales Consultant
PAYCHEX, INC
05.2013 - 11.2015
Co-founder
TAKEMYSTUFF.COM LLC
07.2008 - 07.2009
Bachelor of Arts - Business Administration And Management
Florida Atlantic University
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